Reviews
Write a reviewThey were terrific. Over the years I have had much ill-will towards the automobile industry (I will not take up your time with the details). Davis Moore has done a lot towards restoring my respect for the car world. Killian (the sales rep who helped me) was absolutely awesome. Caden was cool to work with, also. And yes (so far), I enjoy my new CX5 --Bike rider David in Wichita
They were terrific. Over the years I have had much ill-will towards the automobile industry (I will not take up your time with the details). Davis Moore has done a lot towards restoring my respect for the car world. Killian (the sales rep who helped me) was absolutely awesome. Caden was cool to work with, also. And yes (so far), I enjoy my new CX5 --Bike rider David in Wichita
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department was very courteous and helpful. I told them my head lights flickered real bad at night and everything I read, said the pcm needed to be flashed or updated. Considering this was very Dangerous at night it would be repaired under warranty. I was charged $105.00 for my pcm to be updated and another $15.75 for shop supplies. Not for sure what shop supplies are used for one computer talking to another. Every where I have read about this problem, customer's were charged from free up to $30. Guess I was just lucky. Needless to say, as long as I don't need an autherized dealer to work on my car, I'll just do it myself or stick to my local small town mechanic.
The service department was very courteous and helpful. I told them my head lights flickered real bad at night and everything I read, said the pcm needed to be flashed or updated. Considering this was very Dangerous at night it would be repaired under warranty. I was charged $105.00 for my pcm to be updated and another $15.75 for shop supplies. Not for sure what shop supplies are used for one computer talking to another. Every where I have read about this problem, customer's were charged from free up to $30. Guess I was just lucky. Needless to say, as long as I don't need an autherized dealer to work on my car, I'll just do it myself or stick to my local small town mechanic.
- Customer service
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- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Good morning and sorry to hear of your displeasure with the service. This has been passed on to the Service Manager for review. The name used does not tell us who you are so if he can figure it out, he will reach out to you in the next 24 hours. If you do not hear from him, please reach out to Jayson at 316-652-6528. Thank you and sorry again.
Rex was a phenomenal salesman. He answered all of our questions and was quite relatable. He made the process enjoyable and went the extra mile to show us how to use the app for our new car. He was in no way pushy and did everything he could to ensure we got the best trade in value.
Rex was a phenomenal salesman. He answered all of our questions and was quite relatable. He made the process enjoyable and went the extra mile to show us how to use the app for our new car. He was in no way pushy and did everything he could to ensure we got the best trade in value.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was a wonderful experience will go back in the future. The sales person was very helpful and know as ble and friendly did not buy a car at this time but when I go back I will
Was a wonderful experience will go back in the future. The sales person was very helpful and know as ble and friendly did not buy a car at this time but when I go back I will
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your business and review. Have a great one!
I just leased a new 2019 Mazda3 from Davis-Moore, and it was hands down the easiest purchase I have ever made! My sales person was Ryan Schauf. He was friendly and responsive when I asked about the availability of the car I was looking at online, and when I came to look at it, the vehicle was clean, warmed up, and ready for a test drive. He drove first to really show off some features of the vehicle I had no idea were even there, and then he directed me on a preset route (although he was willing to let me pick some of the streets I wanted to test as well). He was extremely professional and I never once felt rushed or pushed into buying anything. When it came time to talk price, I spoke with Ryan, but also the sales manager Chris Meek. Both of them really went above and beyond to get me a great deal! They immediately gave me an excellent price, and I appreciated that there was little need to go back and forth to get a good price. Chris was fantastic! When I was ready to move to finance, they were busy! I had to wait a short time before going in, but their waiting area is loaded with TVs, snacks, drinks, and even classic arcade machines that were set to free play to keep me occupied! I've never seen that before! I put in some time trying to beat the high score on Donkey Kong while I waited, and that passed the time quickly. This will be very nice when I come back for service as well! When it came time to meet with the finance manager, I worked with Dominic Feld. He was quick, efficient, and amazing to work with! Like most people, I'm usually I'm on edge when it comes to the financing side of buying, but my experience with Dom was calm and relaxed. He really made me feel at ease. Dom respectfully offered some products that he thought would compliment my new vehicle, and I made sure to take advantage of a few of them like the Wheel and Tire protection (especially with how much construction we have. I've lost too many tires to nails and screws the past few years!). But what I really liked was that he never pushed me into anything I wasn't interested in. Similar to when we discussed the price of the car, if I declined a service, there was none of the back and forth for hours like many other place I have bought before, and I was in and out of the finance office within 10 or 15 minutes. Lightning fast compared to some of my past experiences! In fact, the whole experience was quick, as from the time I arrived for a test drive to driving away with my new car, I was only there for a little over an hour and a half! It was the fastest buying experience I've ever had, and I have to say it's because of their professionalism and efficiently. Finally, when I was finished with financing, Ryan had gotten the car cleaned up and ready for me to drive away. He had even already moved the plate from my trade in over to my new one! Before I left, he went over a few more features to make sure I knew what everything did and how to properly operate my new car, and even helped me move some of my things over from the car I traded in. Davis-Moore Mazda, you were amazing, and really made my purchase feel special. Thank you to everyone for making my car buying experience easy, quick, and honestly enjoyable! Ryan, Chris, and Dom really went above and beyond! If anyone is looking for a new or used car from Davis-Moore, I wholeheartedly recommend working with them!
I just leased a new 2019 Mazda3 from Davis-Moore, and it was hands down the easiest purchase I have ever made! My sales person was Ryan Schauf. He was friendly and responsive when I asked about the availability of the car I was looking at online, and when I came to look at it, the vehicle was clean, warmed up, and ready for a test drive. He drove first to really show off some features of the vehicle I had no idea were even there, and then he directed me on a preset route (although he was willing to let me pick some of the streets I wanted to test as well). He was extremely professional and I never once felt rushed or pushed into buying anything. When it came time to talk price, I spoke with Ryan, but also the sales manager Chris Meek. Both of them really went above and beyond to get me a great deal! They immediately gave me an excellent price, and I appreciated that there was little need to go back and forth to get a good price. Chris was fantastic! When I was ready to move to finance, they were busy! I had to wait a short time before going in, but their waiting area is loaded with TVs, snacks, drinks, and even classic arcade machines that were set to free play to keep me occupied! I've never seen that before! I put in some time trying to beat the high score on Donkey Kong while I waited, and that passed the time quickly. This will be very nice when I come back for service as well! When it came time to meet with the finance manager, I worked with Dominic Feld. He was quick, efficient, and amazing to work with! Like most people, I'm usually I'm on edge when it comes to the financing side of buying, but my experience with Dom was calm and relaxed. He really made me feel at ease. Dom respectfully offered some products that he thought would compliment my new vehicle, and I made sure to take advantage of a few of them like the Wheel and Tire protection (especially with how much construction we have. I've lost too many tires to nails and screws the past few years!). But what I really liked was that he never pushed me into anything I wasn't interested in. Similar to when we discussed the price of the car, if I declined a service, there was none of the back and forth for hours like many other place I have bought before, and I was in and out of the finance office within 10 or 15 minutes. Lightning fast compared to some of my past experiences! In fact, the whole experience was quick, as from the time I arrived for a test drive to driving away with my new car, I was only there for a little over an hour and a half! It was the fastest buying experience I've ever had, and I have to say it's because of their professionalism and efficiently. Finally, when I was finished with financing, Ryan had gotten the car cleaned up and ready for me to drive away. He had even already moved the plate from my trade in over to my new one! Before I left, he went over a few more features to make sure I knew what everything did and how to properly operate my new car, and even helped me move some of my things over from the car I traded in. Davis-Moore Mazda, you were amazing, and really made my purchase feel special. Thank you to everyone for making my car buying experience easy, quick, and honestly enjoyable! Ryan, Chris, and Dom really went above and beyond! If anyone is looking for a new or used car from Davis-Moore, I wholeheartedly recommend working with them!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Davis Moore about five years ago to purchase my first vehicle and they were fantastic. When it came time to purchase my next vehicle I called them up. I spoke with Chris first and he was extremely helpful. He went out of his way to help me and was very personable. We scheduled an appointment but due to circumstances I met with Rich at the dealership. Rich was rude and made it seem like it was a bother to work with us. He made me well aware that this was his day off and he was only there because they asked him to help us. The experience was off putting and was not at all like my previous experiences with Davis Moore. Very disappointing interaction.
I worked with Davis Moore about five years ago to purchase my first vehicle and they were fantastic. When it came time to purchase my next vehicle I called them up. I spoke with Chris first and he was extremely helpful. He went out of his way to help me and was very personable. We scheduled an appointment but due to circumstances I met with Rich at the dealership. Rich was rude and made it seem like it was a bother to work with us. He made me well aware that this was his day off and he was only there because they asked him to help us. The experience was off putting and was not at all like my previous experiences with Davis Moore. Very disappointing interaction.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 2.0
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
We are so sorry to hear this and apologize for the service that you received. This is by no means how we want our customers taken care of and thank you for bringing it to our attention. I will pass this on to our General Sales Manager Chris Meek and ask that he reach out to you. Unfortunately the names on social media do not tell us who to contact so if you do not hear from him on Tuesday November 12th please give him a call at 316-652-6501. THank you and sorry again.
After 2 days of car shopping going to many dealerships and online research I.M sad I made them my last stop. I should of started with them. Their customer service is AMAZING. They really go above and beyond to accommodate me. They asked questions I haven't even thought of. BEST car buying experience ever. This is now my dealership for life. I will buy every one of my cars here.
After 2 days of car shopping going to many dealerships and online research I.M sad I made them my last stop. I should of started with them. Their customer service is AMAZING. They really go above and beyond to accommodate me. They asked questions I haven't even thought of. BEST car buying experience ever. This is now my dealership for life. I will buy every one of my cars here.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Colby Crum did good job there,always can fix my car problem,sorry about the misunderstanding on him.he is the best guy on dealership
Colby Crum did good job there,always can fix my car problem,sorry about the misunderstanding on him.he is the best guy on dealership
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
These guys were great! I couldn't decide which car I wanted. They were extremely helpful in helping me decide which car was the best option for me. Oscar was the best. I really appreciated everything he did. I now have the car I have always wanted!
These guys were great! I couldn't decide which car I wanted. They were extremely helpful in helping me decide which car was the best option for me. Oscar was the best. I really appreciated everything he did. I now have the car I have always wanted!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have purchased a total of 5 new Mazda's from Davis-Moore Mazda and have not had one ounce of regret with any purchase or repair. The sales and repair teams work with you and the pressure is minimal if any. As long as it stays owned by the Davis-Moore Group, I will stay a customer.
I have purchased a total of 5 new Mazda's from Davis-Moore Mazda and have not had one ounce of regret with any purchase or repair. The sales and repair teams work with you and the pressure is minimal if any. As long as it stays owned by the Davis-Moore Group, I will stay a customer.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase