Reviews
Russel Karimee made the car buying experience easy and
Russel Karimee made the car buying experience easy and enjoyable. He was professional and answered all my questions. It was the best car buying experience that I have had so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Russel Karimee made the car buying experience easy and
Russel Karimee made the car buying experience easy and enjoyable. He was professional and answered all my questions. It was the best car buying experience that I have had so far.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Took my BMW X3 xDrive30i for service August 5, 2025,
Took my BMW X3 xDrive30i for service August 5, 2025, excellent service always. Bob Rowland, thank you for being a great customer service advisor to me for all these years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience from start to finish.
Great experience from start to finish. Could not have been easier. Dealer and staff were friendly, kind and efficient. Will definitely buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for the warm recommendation of the team here at Valencia BMW. If you ever need help, just give us a call. Happy motoring!
yearly car service.
yearly car service. excellent customer service by service agent Taylor. I never have any problems with Valencia BMW]. They have done all servicing of my electric car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Margaret, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Very happy with the service.
Very happy with the service. My car was towed there after hours with a flat tire. The next morning before I even had a chance to contact the service center, I received a text from my service advisor. Tire was replaced in about an hour. Great customer service and friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Great service.
Great service. I arrived at my appointment time and I got checked in within minutes. Met with the service man, got the Paper work and they had a driver take me home and 2 hours later pick me up. Paid the bill and I was on my way home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great experience buying my 750i.
Great experience buying my 750i. Financing was very competitive and the price of the vehicle was great too. Jerry Gomez did a great job for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Very friendly, follows up as promised.
Very friendly, follows up as promised. John Menzano was the best, he was personable and did not come across overbearing. Jennifer was also very good with our finance needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Judith, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Robert Petez takes great care of his customers when they
Robert Petez takes great care of his customers when they bring the vehicle in for service. My last visit was really easy, and the staff was friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Margaret, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.