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Valencia BMW

(2,085 reviews)
Visit Valencia BMW
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 475-6145 (888) 475-6145
Used (888) 342-1676 (888) 342-1676
Service (888) 287-9089 (888) 287-9089

Reviews

(2,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valencia BMW from DealerRater.

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I have received great service provide by Arly Garcia from

I have received great service provide by Arly Garcia from BMW Valencia. I was skeptical at first but he wins me over with the provided services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Hoa, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Would recommend this dealership to everyone looking for

Would recommend this dealership to everyone looking for new or used bmw. Good sales agent (Amr )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

Really appreciate Wendy who helped me through the buying

Really appreciate Wendy who helped me through the buying process for my i4. She helped from initial contact, the buying process, and even a follow-up to make sure things are good. I dinged one star for the buying process because it took a while to get financed and contract signed but that wasn't her fault. It was just that there were a number of others that needed help at the same time. The buying experience there was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Tin, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The dealership was very clean and everybody in the

The dealership was very clean and everybody in the establishment was dressed nicely and acted very professional!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Varbizo, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

I had an amazing experience at Valencia BMW purchasing my

I had an amazing experience at Valencia BMW purchasing my 2026 BMW X5 M60i! Huge thanks to Wesley Ramos for making the process smooth, professional, and enjoyable from start to finish. Wesley went above and beyond?super knowledgeable and attentive. I absolutely love my new X5 and highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had been looking for a Honda Pilot on Cars.

I had been looking for a Honda Pilot on Cars.com for a few weeks. I found what I wanted at Valencia BMW. When we arrived we were greeted and welcomed by John. John was extremely helpful offered us a test drive right away. The purchasing process was great, when we got into the finance office James was extremely helpful and made the process easy. I am grateful for their help and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eustacio, we are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

I have bought many BMW's in my life, but my experience at

I have bought many BMW's in my life, but my experience at Valencia BMW was by far the best. They were thorough, quick, and honest. What more could you ask for in a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Have been going to Valencia BMW for years now and never

Have been going to Valencia BMW for years now and never had a bad experience. They really treat you like family. Robert Grass hands down amazing. Ended up trading in my 2022 BMW to get the 2025. Quick and easy. No issues ever. This is why I continue going to them and not other dealerships. Finance manager is the best. Did not try to over sell me. Was able to give me exactly what I wanted at a great price. All in all I'm happy with them and will continue purchasing from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Jonathan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!

Have been going to Valencia BMW for years now and never

Have been going to Valencia BMW for years now and never had a bad experience. They really treat you like family. Robert Grass hands down amazing. Ended up trading in my 2022 BMW to get the 2025. Quick and easy. No issues ever. This is why I continue going to them and not other dealerships. Finance manager is the best. Did not try to over sell me. Was able to give me exactly what I wanted at a great price. All in all I'm happy with them and will continue purchasing from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

BMW Valencia has been so amazing in working with me in

BMW Valencia has been so amazing in working with me in regards to service and repairs on my vehicle! Everyone is so nice and accommodating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jessica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!