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Marcotte Ford

(990 reviews)
Visit Marcotte Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (866) 979-9120 (866) 979-9120
Used (844) 480-0941 (844) 480-0941
Service (866) 910-7298 (866) 910-7298

Inventory

See all 201 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2025.
Our campus continues to grow in Holyoke, MA. We are here for all of your vehicle needs and provide the best guest experience. Sales, Commercial Sales, Service, Parts, Rentals. We provide complimentary pick up and delivery, mobile service and service loaners for service appointments. We conveniently have a cafe located inside our showroom that provides breakfast and lunch 7am - 2pm Monday - Friday.
We've Got Your Back!

Service center

Phone number (866) 910-7298

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(990 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marcotte Ford from DealerRater.

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Andre was excellent. He worked with us on getting everything we needed for our insurance company. I highly recommend to my friends who are in the market for a new Ford.

Andre was excellent. He worked with us on getting everything we needed for our insurance company. I highly recommend to my friends who are in the market for a new Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and for recommending us. Andre is glad he could handle your insurance paperwork for your new Ford F-150. We look forward to helping any of your friends with their next vehicle.

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We are very happy with our car and the help the dealership provided. Thanks alot

We are very happy with our car and the help the dealership provided. Thanks alot

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear you’re enjoying your used Ford Mustang Mach-E and that our team could assist you effectively. Thank you for choosing Ford and enjoy the ride.

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Very easy to work with. If you’re looking for a vehicle I highly recommend Marcotte Ford. My salesman Andre was great to work with

Very easy to work with. If you’re looking for a vehicle I highly recommend Marcotte Ford. My salesman Andre was great to work with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you found everything so easy and that Andre provided excellent service. Thank you for choosing a Ford and recommending us. We appreciate your five-star rating.

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Andre was the best! No pressure and helped me get into the exact vehicle I was looking for! One of the good ones for sure!

Andre was the best! No pressure and helped me get into the exact vehicle I was looking for! One of the good ones for sure!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Andre provided a pressure-free experience and guided you to the exact Ford Bronco Sport you wanted. Thank you for sharing your positive experience. Enjoy every mile in your new Bronco Sport!

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It was a wonderful experience start to finish. Our sales rep Andrew was the best!

It was a wonderful experience start to finish. Our sales rep Andrew was the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear your experience was smooth from start to finish. Andrew will be thrilled to know you appreciated his help. Enjoy your new Ford Maverick and feel free to reach out if there’s anything else we can do.

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Our experience at Marcotte Ford included Vicky the receptionist, Andrew our Sales Rep and Bill Maki the finance manager !!! All were friendly,knowledgeable,and extremely helpful !! It was our first time at this dealership and it was a very positive experience and without a doubt we will return in the future!!! Andrew made the experience very comfortable and enjoyable.. He worked hard to meet our needs which lead to a successful transaction!!!

Our experience at Marcotte Ford included Vicky the receptionist, Andrew our Sales Rep and Bill Maki the finance manager !!! All were friendly,knowledgeable,and extremely helpful !! It was our first time at this dealership and it was a very positive experience and without a doubt we will return in the future!!! Andrew made the experience very comfortable and enjoyable.. He worked hard to meet our needs which lead to a successful transaction!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Andrew and Bill made your first visit so friendly and informative. We appreciate you choosing our Ford dealership. We look forward to your next visit.

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Over the years, my family and I have purchased several vehicles from Marcotte Ford. We have found that they provide excellent customer service and run a business with integrity at the forefront. Purchasing a vehicle is a major investment for most people and Marcotte Ford has quality vehicles and will work with you to ensure affordability. Both the sales and service departments are excellent. I have no reservations in recommending Marcotte Ford to my family, friends, and colleagues.

Over the years, my family and I have purchased several vehicles from Marcotte Ford. We have found that they provide excellent customer service and run a business with integrity at the forefront. Purchasing a vehicle is a major investment for most people and Marcotte Ford has quality vehicles and will work with you to ensure affordability. Both the sales and service departments are excellent. I have no reservations in recommending Marcotte Ford to my family, friends, and colleagues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your continued trust in our team when purchasing your Ford F-150. It’s rewarding to know our sales and service departments delivered honest guidance and affordable options. We appreciate you recommending us to friends and family.

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Andre, Mike and the whole Marcotte team are caring and helpful as always! They go out of their way to help make getting a new car an easy and exciting experience.

Andre, Mike and the whole Marcotte team are caring and helpful as always! They go out of their way to help make getting a new car an easy and exciting experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled that Andre, Mike and our team could make getting your new Ford Explorer smooth and exciting. Thank you for your five-star review and for trusting us. We look forward to helping you again.

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My husband and daughter had bought vehicles at Marcotte in the past. Andrew was the only familiar face that I saw online. I reached out, made an appointment, and the process was seamless! He was very knowledgeable, helpful, patient, and always friendly and kind. I would highly recommend Marcotte and Andrew for anyone’s car shopping experience.

My husband and daughter had bought vehicles at Marcotte in the past. Andrew was the only familiar face that I saw online. I reached out, made an appointment, and the process was seamless! He was very knowledgeable, helpful, patient, and always friendly and kind. I would highly recommend Marcotte and Andrew for anyone’s car shopping experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful that Andrew provided a seamless experience from scheduling to purchase. We’re glad your new Ford purchase went smoothly thanks to his patient and friendly approach. Thank you for recommending Andrew and sharing your positive feedback.

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Andrew was great once again. Will always return to Marcotte and Andrew. Super helpful and made the car buying process as efficient and friendly as could be.

Andrew was great once again. Will always return to Marcotte and Andrew. Super helpful and made the car buying process as efficient and friendly as could be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know Andrew delivered another great experience while helping you find your new Bronco Sport. We’re pleased to hear the process was efficient and friendly. We appreciate your continued trust and look forward to assisting you again.

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