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Lia Toyota of Northampton

(1,143 reviews)
Visit Lia Toyota of Northampton
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2016 consumer dealer award
New (866) 553-1357 (866) 553-1357
Used (866) 554-0548 (866) 554-0548
Service (866) 558-4234 (866) 558-4234

Reviews

(1,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Toyota of Northampton from DealerRater.

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Excellent treatment regarding trade and introduction to...

Excellent treatment regarding trade and introduction to new vehicle Very patient and informative of new technology Very polite and respectful to an old timer Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex was so great i appreciate his time with me and able...

Alex was so great i appreciate his time with me and able to find us the perfect vehicle! He was so friendly and honest. Amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lia toyota of northampton is recommendable because they...

Lia toyota of northampton is recommendable because they are so clean and so honest. Alex was my sales person and he was so kind and upfront. Thank you alex good luck on your future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased my first Toyota, buying a 2021 RAV4....

I recently purchased my first Toyota, buying a 2021 RAV4. Jersy Bielski was my Salesman and made the transition smooth. He was very cordial and extreamly helpful with any questions I had as I looked for the RAV4 that I wanted. Excellent choice, I would highly recommend Jersey and Lia Toyota of Northampton if your looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jerzy is a non-pushy, efficient sales person. He is a...

Jerzy is a non-pushy, efficient sales person. He is a delight. I experienced a seamless purchase from the test drive to the signing of the financial paperwork to driving the car off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service

Dave Spafford and his crew were great to work with! I will continue to use Dave and Lia Toyota as a service provider for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Grant and Dominic were awesome! My first Toyota!! Awesome...

Grant and Dominic were awesome! My first Toyota!! Awesome experience! I highly recommend this dealership! Grant was awesome and very informative! I had a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We appreciate everyone at Lia Toyota of Northampton. We...

We appreciate everyone at Lia Toyota of Northampton. We bought our first Toyota in 1983 and have purchased all our cars there since then. Jerzy B took great care of us with our recent newest purchase. We never felt pressured or rushed. Jerzy took great care to make sure we got exactly what we wanted and spent a lot of time with us making sure we understood how the vehicle worked. Since this car has way more electronics that our old car, we especially appreciated this type of help. Jerzy made sure we knew we could come back if we needed additional explanation or help, and he really meant it. Thank you, Jerzy! You were so helpful and patient and it was a pleasure to spend time with you! We got exactly what we wanted and the car is as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I worked with Paul Figueredo to purchase a 2018 Rav4 for...

I worked with Paul Figueredo to purchase a 2018 Rav4 for our sons. He was very personable and professional. Since it is the fourth car we bought through Lia, we were accustomed to the excellent customer service. He did not disappoint! Our transaction went smoothly and quickly. Our boys love their "new" car! We also service all of our vehicles at Lia Toyota of Northampton. Lindsey Heart and other staff are so helpful and courteous. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jerzy wouldn't remember this but a few years ago my...

Jerzy wouldn't remember this but a few years ago my husband brought me into Lia Toyota to distract me from the sadness of just having buried my 101+ year old father that morning. Jerzy greeted us and though it was clear we weren't purchasing I always remembered his kind words and attention. My husband and I agreed that when we were ready to buy, Jerzy was "our guy". We kept that promise and picked up our new Tacoma Limited Night Shade Edition today. Jerzy was patient with us through the whole process, and because it was a special order, yet to be made, he kept us up to date with phones calls and messages throughout. He is knowledgeable about the after market accessories and assisted us in choosing several items that make our vehicle extra special. Jerzy is the type of person that you wish you could learn more about. He will be our "go to" next time around. Covid aside, I had to give him a parting hug. Thanks Jerzy for everything! Don Nutting and Denese Beliveau.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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