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Bertera Chevrolet

(720 reviews)

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chevrolet from DealerRater.

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Excellent service all around, sales manager was very nice and worked the deal professionally. Brandon was great and handled the deal amazing. Best sales experience I’ve had at a dealer. Highly recommend

Excellent service all around, sales manager was very nice and worked the deal professionally. Brandon was great and handled the deal amazing. Best sales experience I’ve had at a dealer. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was impressed with the salesman. answer all my questions they took care of me. I will recommend them to friends and family.... 100% thank you I am a happy customer 😊

I was impressed with the salesman. answer all my questions they took care of me. I will recommend them to friends and family.... 100% thank you I am a happy customer 😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had a great experience here at Bertera, Kyle did a great job getting me into the car I loved,and Joe was also great to talk too.

Had a great experience here at Bertera, Kyle did a great job getting me into the car I loved,and Joe was also great to talk too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matthew was.very efficient and personable and great to deal with. He is a true asset to the dealership.

Matthew was.very efficient and personable and great to deal with. He is a true asset to the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AJ made the experience of replacing a car very painless. He is respectful,patient and not pushy honest He is willing to take the time needed to make a decision

AJ made the experience of replacing a car very painless. He is respectful,patient and not pushy honest He is willing to take the time needed to make a decision

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent service..very informative in every aspect of visit from start to finish ..great deals and warranties. Thsnkyou tony

Excellent service..very informative in every aspect of visit from start to finish ..great deals and warranties. Thsnkyou tony

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just bought a 32k car in cash and they registered the car with the last name misspelt on the registration. After not hearing anything from them for over a week, I had to call them for the salesperson Ryan to tell me that its now my problem with the registry. So, because the person in THEIR office misspelt it in the first place, now I have to make an appointment with the CT registry, take time off from work, and go deal with someone else's typo. Awesome. 0/0 recommend - can't do zero stars or I would have.

Just bought a 32k car in cash and they registered the car with the last name misspelt on the registration. After not hearing anything from them for over a week, I had to call them for the salesperson Ryan to tell me that its now my problem with the registry. So, because the person in THEIR office misspelt it in the first place, now I have to make an appointment with the CT registry, take time off from work, and go deal with someone else's typo. Awesome. 0/0 recommend - can't do zero stars or I would have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Brandon made the purchase of my 2024 Colorado such a pleasure. He was polite, knowledgeable and professional. I will recommend him to all my friends looking to purchase a vehicle.

Brandon made the purchase of my 2024 Colorado such a pleasure. He was polite, knowledgeable and professional. I will recommend him to all my friends looking to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mathew was great walking me through the whole process, answering all my questions, making things as easy as possible and going above and beyond by providing me with my options with sound advice. He was very professional, worked very hard to make sure I was satisfied and I highly recommend him if you’re looking to purchase a vehicle at Bertera Chevrolet in Palmer MA,

Mathew was great walking me through the whole process, answering all my questions, making things as easy as possible and going above and beyond by providing me with my options with sound advice. He was very professional, worked very hard to make sure I was satisfied and I highly recommend him if you’re looking to purchase a vehicle at Bertera Chevrolet in Palmer MA,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worked with Matt Coppedge — he made the entire process so easy. He never rushed me, showed me several models, and patiently answered all of my questions. Great experience!

Worked with Matt Coppedge — he made the entire process so easy. He never rushed me, showed me several models, and patiently answered all of my questions. Great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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