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Bertera Chevrolet

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chevrolet from DealerRater.

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Had a great experience here at Bertera, Kyle did a great job getting me into the car I loved,and Joe was also great to talk too.

Had a great experience here at Bertera, Kyle did a great job getting me into the car I loved,and Joe was also great to talk too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matthew was.very efficient and personable and great to deal with. He is a true asset to the dealership.

Matthew was.very efficient and personable and great to deal with. He is a true asset to the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mathew was great walking me through the whole process, answering all my questions, making things as easy as possible and going above and beyond by providing me with my options with sound advice. He was very professional, worked very hard to make sure I was satisfied and I highly recommend him if you’re looking to purchase a vehicle at Bertera Chevrolet in Palmer MA,

Mathew was great walking me through the whole process, answering all my questions, making things as easy as possible and going above and beyond by providing me with my options with sound advice. He was very professional, worked very hard to make sure I was satisfied and I highly recommend him if you’re looking to purchase a vehicle at Bertera Chevrolet in Palmer MA,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had an amazing experience with AJ while purchasing my 2025 Chevrolet Trax 2RS! He explained everything perfectly and was super responsive and efficient. I test drove the car one day and left with the keys in my hand the next! Definitely recommend.

Had an amazing experience with AJ while purchasing my 2025 Chevrolet Trax 2RS! He explained everything perfectly and was super responsive and efficient. I test drove the car one day and left with the keys in my hand the next! Definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy, Simple and accommodating. No games played and Jesse was awesome! I will be back without a doubt! I recommend Bertera Chevy in Palmer, Ma 10/10 times!

Easy, Simple and accommodating. No games played and Jesse was awesome! I will be back without a doubt! I recommend Bertera Chevy in Palmer, Ma 10/10 times!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership, salesman listened to my needs and helped me tremendously with my purchase of an HD2500 ZR2. I would definitely purchase from the again.

Great dealership, salesman listened to my needs and helped me tremendously with my purchase of an HD2500 ZR2. I would definitely purchase from the again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AJ and Jake are great! Awesome overall experience! I will recommend Bertera to everyone I know!

AJ and Jake are great! Awesome overall experience! I will recommend Bertera to everyone I know!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership good service and ready to work with you on getting you the best numbers.

Great dealership good service and ready to work with you on getting you the best numbers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a Chevy 2500 HD LTZ from Bertera Chevrolet and had the pleasure of working with AJ. From start to finish, he made the entire sales process smooth and stress-free. AJ was professional, knowledgeable, and patient in answering all of my questions. He went above and beyond to make sure I was comfortable and confident with my purchase. His excellent communication and attention to detail truly stood out. I couldn’t be happier with my experience and highly recommend AJ to anyone looking for a new vehicle.

I recently purchased a Chevy 2500 HD LTZ from Bertera Chevrolet and had the pleasure of working with AJ. From start to finish, he made the entire sales process smooth and stress-free. AJ was professional, knowledgeable, and patient in answering all of my questions. He went above and beyond to make sure I was comfortable and confident with my purchase. His excellent communication and attention to detail truly stood out. I couldn’t be happier with my experience and highly recommend AJ to anyone looking for a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Incredibly great experience!! From start to finish….the open and honest approach was welcoming difference than other dealers I have dealt with in the past Matthew and Jesse were outstanding down to earth and accommodating No pressure and willing to go the extra mile Appreciate the communication and service I will definitely recommend and utilize for my next purchase Not once did we feel that we weren't in control Refreshing Thank you for treating me with professionalism and respect Finance was another aspect that was worthy of praise very easy process Was great to meet everyone Thank you again

Incredibly great experience!! From start to finish….the open and honest approach was welcoming difference than other dealers I have dealt with in the past Matthew and Jesse were outstanding down to earth and accommodating No pressure and willing to go the extra mile Appreciate the communication and service I will definitely recommend and utilize for my next purchase Not once did we feel that we weren't in control Refreshing Thank you for treating me with professionalism and respect Finance was another aspect that was worthy of praise very easy process Was great to meet everyone Thank you again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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