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(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chevrolet from DealerRater.

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Great Dealership

Bertera Chevrolet was an absolute pleasure to deal with. When they give you their word, they stick to it. Very professional. Matt Coppedge was an excellent salesman…highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you!!

Great customer care and easy to talk with about my vehicles maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review, Robert!

Great experience

I had a great experience at Bertera. The sales person was really good and everyone in the dealership was great to work with. I had reached out with some questions and had a response quickly. I would definitely go to Bertera again for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Price listed online is not the actual price

Good luck trying to get an answer on their prices posted here on Cars.com. Total bait and switch. Even when you speak to a sales person they can't give a straight answer. The super low prices include all kinds of loyalty, first responder, trade-in type stuff, so it's not really the price you can buy it for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Dealership

Third vehicle purchased through this dealership. Previously purchased two used vehicles in 2015 and they were dependable and no mechanical issues, other than regular maintenance. Owned the vehicle for 5 years, prior to car accident, which totaled the vehicle. AJ Motta was my Sales person and he listened to what my budget and needs were in a vehicle and was able to accommodate those needs and find exactly what I needed. My new vehicle was in my possession in 2 days. Greatly appreciated AJ and will return to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

Great with military/ veterans!

Great staff! Gave me the best appraisal! Work well with military! Would highly recommend on getting your next new vehicle here! Even drove out of state to get one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and recommendation!

Third new car with Zack!!

Zack at Bertera in Palmer was very knowledgeable and really made our experience pleasurable! This is the third car we have purchased from him and he makes it easier each time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the 5-star rating!

Good experience

Second car bought here, as good of an experience as car buying can be. Drake was super helpful! Would come back again in the future

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating!

Not good

Bought a jeep I had it three weeks and I'm spending more time going back it has a lot of problems with it that should have been fixed before they let anyone buy it not pleased with the company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a new car

My experience was friendly and honest. The staff is kind, trustworthy, and forthcoming. Explaining everything to me, with no hiding fees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.