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Herb Chambers Hyundai of Auburn

(1,621 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2026 state dealer award
View 5 awards
2026 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(1,621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Marty my salesperson helped me some time ago and I remembered how helpful he was so when I decided to purchase a new car I asked for Marty. He?s very patient and extremely knowledgeable. He made the car buying process easy. I highly recommend Marty.

Marty my salesperson helped me some time ago and I remembered how helpful he was so when I decided to purchase a new car I asked for Marty. He?s very patient and extremely knowledgeable. He made the car buying process easy. I highly recommend Marty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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The whole process was wonderful from start to finish. Great team at Herb Chambers Hyundai. Thorough, and transparent through the whole process. No surprises.total communication.

The whole process was wonderful from start to finish. Great team at Herb Chambers Hyundai. Thorough, and transparent through the whole process. No surprises.total communication.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership is clean the help was nice. The process was easy. It was a easy time picking out a new car. Would recommend going there again.

The dealership is clean the help was nice. The process was easy. It was a easy time picking out a new car. Would recommend going there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Joshua! We hope to be of service to you again!

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Seamless from start to finish. Brendan Grier, General Manager, was fantastic to work with along with the sales rep, Najee Walker, who went above and beyond to make this experience incredible. Great experience overall!

Seamless from start to finish. Brendan Grier, General Manager, was fantastic to work with along with the sales rep, Najee Walker, who went above and beyond to make this experience incredible. Great experience overall!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

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Najee was great. He was laid back. Helpful. That was sincerely the best car buying experience I?ve ever had! It was simple and easy and not a hassle at all. Najee made it right and we were ready. Perfect combination.

Najee was great. He was laid back. Helpful. That was sincerely the best car buying experience I?ve ever had! It was simple and easy and not a hassle at all. Najee made it right and we were ready. Perfect combination.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

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Andrew did a great job. I got the car i wanted and it was a quick painless experience even being out of state they ended up doing the registration and emissions for me.

Andrew did a great job. I got the car i wanted and it was a quick painless experience even being out of state they ended up doing the registration and emissions for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Your financeperson Nahn was absolutely exceptional every car dealership should have one A+ for him and Marty Reardon was exceptional as well A+ to him also I always say in business you never get a second chance to make a first impression and they represented your Hyundai dealership to perfection you should be proud

Your financeperson Nahn was absolutely exceptional every car dealership should have one A+ for him and Marty Reardon was exceptional as well A+ to him also I always say in business you never get a second chance to make a first impression and they represented your Hyundai dealership to perfection you should be proud

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Catherine Grady, thanks so much for rating us so high! Be safe on the road!

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Excellent customer service, professionalism and integrity, the environment is peaceful, my salesman was very helpful and respectful

Excellent customer service, professionalism and integrity, the environment is peaceful, my salesman was very helpful and respectful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My only bad experience was getting the car inspected at the Herb Chambers Toyota in Auburn MA. My license plates wouldn't pass because the rear plate was faded. I had no idea this would be a problem since they had just passed inspection 3 months earlier at a private garage. This became an annoying hassle. No problem with anything else.

My only bad experience was getting the car inspected at the Herb Chambers Toyota in Auburn MA. My license plates wouldn't pass because the rear plate was faded. I had no idea this would be a problem since they had just passed inspection 3 months earlier at a private garage. This became an annoying hassle. No problem with anything else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James Vanwert, thank you again for taking the time to let us know how we did!

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Steve was relaxed, informative sales representative, was well- informed about the vehicles, and took extra time covering all the various features. I’m happy

Steve was relaxed, informative sales representative, was well- informed about the vehicles, and took extra time covering all the various features. I’m happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello JW, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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