Herb Chambers Hyundai of Auburn

Marty went over and above to get us the car we wanted at the price we were willing to pay. We would definitely do business with him again.

I went in for an oil change, and within a week, all the oil leaked out and ruined my driveway. Service Manager George Rigo responded quickly to fix the car and promised to clean the driveway stains. George stayed in contact with me multiple times a week for months trying to fix it. While I appreciate his effort and believe he did his best, a simple driveway remedy should never take several months. The real issue was upper management. I reached out to the General Manager, Brendan Grier for help, but was ignored. I finally had to contact the Herb Chambers Corporate office to get this resolved. George deserves credit for his customer service, but General Manager Brendan Grier completely failed to handle this situation.

After several conversations stating what model, trim & price I wanted, they decided to "accept" my offer only to pull a bait and switch after I arrived at the dealer and tell me it was for another trim. Low and behold when as I was out and on my way there they emailed me confirming the "wrong trim". When I arrived and had no idea & I was met condesencion. I left pretty mad and lost hours of my day of with my family.

Marty my salesperson helped me some time ago and I remembered how helpful he was so when I decided to purchase a new car I asked for Marty. He?s very patient and extremely knowledgeable. He made the car buying process easy. I highly recommend Marty.

The whole process was wonderful from start to finish. Great team at Herb Chambers Hyundai. Thorough, and transparent through the whole process. No surprises.total communication.

The dealership is clean the help was nice. The process was easy. It was a easy time picking out a new car. Would recommend going there again.

Seamless from start to finish. Brendan Grier, General Manager, was fantastic to work with along with the sales rep, Najee Walker, who went above and beyond to make this experience incredible. Great experience overall!

Najee was great. He was laid back. Helpful. That was sincerely the best car buying experience I?ve ever had! It was simple and easy and not a hassle at all. Najee made it right and we were ready. Perfect combination.

Andrew did a great job. I got the car i wanted and it was a quick painless experience even being out of state they ended up doing the registration and emissions for me.

Your financeperson Nahn was absolutely exceptional every car dealership should have one A+ for him and Marty Reardon was exceptional as well A+ to him also I always say in business you never get a second chance to make a first impression and they represented your Hyundai dealership to perfection you should be proud