Reviews
Great customer service
I want to thank Ryan and his fellow sales staff for the great customer service that they provided me. I had visited 3 dealerships in my pursuit of new car and they crushed the competition in service. They reached out to me on my first inquiry and returned every phone call that I had a question about and were very accommodating to my needs. I would definitely recommend Herb Chambers to anyone looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mike! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Rusty Clifford, General Manager
My new Hyundai Tucson
I want to thank the staff at heb chambers Hyundai for helping make my purchase a pleasant experience.i know that I take my time in making this kind of decision and my salesperson Marty Reardon showed extreme patience in helping guide me through every step of the process. Thanks again, I love my new Tucson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Donna, for the terrific feedback! Our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Rusty Clifford, General Manager
Most accommodating.
Marty Reardon, my Sales Person was fantastic. Answered every and any question I had. I am thoroughly pleased by the way I was treated and am completely satisfied with my vehicle My dream boat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Katie! Meagan and Marty are such assets to our team, as they continuously focuse on providing our guests’ with the best customer service. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Rusty Clifford, General Manager
RE: Auburn, Ma. Team
The Auburn, Ma. Team is always efficient and pleasant. Quick to get the customer what they need. Sales and Service are always very helpful. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Judy, so much for the wonderful review. Stan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager
Purchasing a Hyundai Tucson
My son needed a vehicle to use while at college. Rather than going through the usual used cars, unreliable, problems, headaches, and more money than expected we decided to look at leasing a HyundI Tucson. We couldn't been mote dejighted with our choice of herb chambers Hyundai in Auburn. Our salesperson, Marty Reardon, ,made sure that everything went perfectly. No detail was overlooked and everything we were told would happen, happened...right on time and right the first time. Thank you so much for making this such an enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dominick, for taking the time to share your recent experience with Marty. Marty is such an asset to our team and it is encouraging to hear he impressed you. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
Buying another vehicle
I couldn't be happier with the service and how they really work hard to get you in the vehicle and price you want!! Crystal Floyd my sales consultant was absolutely amazing and would recommend any to go see her. Adam M the finance person worked really hard for me and thank you!'n
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
Fantastic experience, quick and easy
Meagan and staff were professional and easy to work with. It was a pleasure to purchase a car from this location. Would recommend this dealership to anyone looking for a new car or lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are pleased to hear that Meagan was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Rusty Clifford, General Manager
Bill Burgoyne Review - 2017 Santa Fe
As mentioned previously, Jeff Allen, was the best salesman we have ever encountered while buying/leasing vehicles. His personality and humor made the experience very pleasant and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Rusty Clifford, General Manager
Great finance team
I am someone rebuilding their credit, and really shouldn't have been able to finance this much money but they worked with me and got me approved. I would recommend the hyundai dealer, no clue about their other dealers, but this one is great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience with us. Meagan is truly an asset to this team. May you enjoy many safe and amazing miles in your new Hyundai! Best, Rusty Clifford, General Manager
Total Satisfaction
I have been a customer of Herb Chambers since 2000 and at least a five vehicle history. I have always been completely satisfied with all of my purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Meagan, she's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Rusty Clifford, General Manager