Reviews
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I was pleased with Paul Webber's knowledge of the vehicle and the aspects of purchasing same. He worked seamlessly with the co-workers and was straightforward in his responses to my inquiries. Overall, he was so helpful that I cancelled my other plans to visit other manufacturer's and dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. The entire Herb Chambers Hyundai team strives to make every guest feel at home in our dealership. Paul is a perfect example of this. We truly value your feedback and hope to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager
Great service in Auburn
We were going through credit restoration and were hesitant to approach any dealers for fear of rejection. Jeff Allen and the crew at Herb Chambers Hyundai of Auburn were friendly, courteous, knowledgeable and explained the entire process. Once we made the choice to go ahead, they went to bat for us and found a car in our budget and to our specs, a lender and terms we could live with. They also took care of registration, plates, and inspection, all we had to do was get insurance and we just emailed the proof. Once the plates and paperwork was done, the car was driven to me at work. This was our first car purchase and everyone involved made it as smooth and enjoyable as possible. I definitely intend to make future purchases with Herb Chambers. Thank you for all you have done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to recognize Jeff, Zeke and Steve. I'm so happy to know that they were able to provide you with a pleasant time purchasing your new car. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Rusty Clifford, General Manager
Sonata purchase
This is the 3rd vehicle purchase from herb chambers and the 2nd with Marty Reardon. Had another smooth transaction at herb chambers Marty is the best thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments to Marty, Zeke and to the rest of the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to assist you. Until we have the opportunity to work with you again, take care! Best, Rusty Clifford, General Manager
Fantastic servic.
Let me start by saying that this could possibly be the best car buying experience I've ever had. Im a salesman myself so the idea I had when I walked in was push salesman and an over eagerness to sell,sell,see. I was interested in buying a newer car for a while, and have been shot down by most other dealers. I was driving an older vehicle that I wouldn't put my daughter in. I received a letter from Hyundai stating I was approved for a new car. I walked in on a Tuesday with low expectations and left Thursday with a 2015 Elantra. Meagan was super knowledgeable and friendly. Wouldn't go anywhere else to buy a car. The staff mixed with there great products and services is a recipe for a great auto buy experience. Thanks Meagan, Nino Rodriguez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Nino, for taking the time to share your recent experience with us, and congratulations on your new Hyundai! Meagan and Maria are such assets to our team, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager
I bought a hyundai Tuscon
this is seventh hyundai I have bought from auburn hyundai..dating back to 1993 last Santa Fe hadnh170000 mi when i traded am very happy w/tuscon that i bought have alwayshad great service at auburn they have helped keep my hyundais in great running condition..sales persons were always very helpful in getting the most out of my cars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fred, for taking the time to share your experiences with our team. It’s a pleasure to hear that Bob, Crystal, Marty, Paul, Nicole, Bill, and Adam were so helpful and that we provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your continued business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager
My Hyundai Experience
My salesman, Marty Reardon whom has sold me 4 out of my 6 vehicles that I have bought at this dealership is the best. He always goes above and beyond for me. He is the best. He makes sure I know everything i need to know or want to know about my new car. He also goes above and beyond to get me what I want in a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post such great comments about your experience with Marty. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Marty. Sincerely, Rusty Clifford, General Manager
Tuscan lease.
Very cooperative sales staff and accommodating manager. I got the right car, at the right price and acceptable terms on an 2016 Tuscan lease. My third purchase with Herb Chambers. Very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Time and time again, Marty and Stan, have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Rusty Clifford, General Manager
Our third Hyundai purchase since 2002!
This is my wife and I third purchase since 2002 with Marty Reardon. My wife purchased a new 2002 Santa Fe. Then my wife purchased a new 2013 Tucson. And I just purchased a new 2016 Sonata. Also, my daughter recently purchased a new 2016 Tucson. All through Marty Reardon...would not go through anyone but Marty!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for taking the time to share your 3rd Hyundai buying experience with Marty. I'm so glad to know that Marty was able to assist you and your wife, as well as, your daughter. He is a valuable member of our team! We thank you for your continued business and look forward to working with you again in the future. Kind Regards, Rusty Clifford, General Manager
easy
Jeff Allen was a pleasure to work with. This was my fourth car that he helped me purchase. Thanks to him i will keep going back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely appreciate the time it took for you write this great review about Jeff. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Rusty Clifford, General Manager
Excellent
Jeff Allen was a good salesmen and did a great job on setting every thing up ould like to deal with him again,Ans would recommend him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Jeff, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Rusty Clifford, General Manager