Herb Chambers Hyundai of Auburn

I went in to the dealership tof purchase an SUV for health reasons and was wowed by the exceptional staff atHerbert Chambers Hyundai of Auburn. I drive 80 plus miles because of their dedication to the customer that come to their dealership. My regular salesman Stan (who is a professional professional) was away, so Maria the business manager, and Rusty the Sales manager work with me at set me up with Gill which by the way is an awesome salesman. Gill was patient, very informative and very efficient. I left my medical bag there just when the dealership close and Gill went out of his way to make sure that I was able to get my bag. Now that is a people person and a true professional. More dealerships should have people like Maria, Rusty, Gill, and Stan, these people rocks.

Crystal was professional, provided great service and accurate answers to our questions and was very thorough throughout the entire process. We will be back for our next vehicle. Thank you Crystal!

I love my car (so far) and I'm happy with the price. However, I wasn't totally satisfied with my actual experience at the dealer. So it depends on if the ends justify the means for you. I spent a few hours in the dealership after originally setting up an appointment online. I was contacted by a customer sales representative who was helpful in setting it up, but was apparently not someone I would see again. Instead, the person I worked with was semi-knowledgeable about the different features of the cars, but sometimes I think just gave me a "yes" or "no" answer to questions even when not totally sure. There was also some miscommunication throughout the process, which led to a lot of frustration and delays and I felt that some of the communication from the salesperson was unprofessional and accusatory. The car was not completely cleaned after waiting 40 minutes a week after purchase at the dealer for it- bits of plastic stuck in places, stickers on the tires, etc. I didn't even get to ring the gong when I got the car! Anyway, I've heard from many that the Hyundai dealers in surrounding areas will treat you better and offer better deals, so it might be worth checking out others before settling with a purchase from Auburn.

Meagan was awesome. I walked in simply looking for numbers on a trade in and I fell in love with my Sonata and got to drive it home the same night all thanks to Meagan. I definitely recommend her and this dealership. They genuinely want to help.

Great experience at herb chambers Hyundai they take the time to makes sure everything is great after the sale I would definitely recommend this dealer to family and friends

From the General Sales Mgr. to the receptionist, all were exceptional. Adam, Ryan, Zeke,Jean, Andrew @ Mehgan were great. They were professional,kind, helpful & more. I have traded & purchased many vehicles in my lifetime (I am 80 yrs young) & it was without a doubt thy best car buying experience in my life. Please take good care of them. I love my new Sante Fe. Thanks again, Tom McCain. PS: I hope that Herb Chambers sees this review.

It's to many things to list about what went wrong with this sale all I can say is that don't finance your purchase pay cash if you don't it will take weeks to get the paperwork fixed and sent to the bank and I don't want a phone call I'm done with this dealership

My level of satisfaction for my visit is very high. I was met at the door by Crystal and her friendliness, expertise, and knowledge was refreshing. I would recommend this dealership to my friends and anyone else who will listen. Thank you. Tim Girouard

Great experience! Crystal was super nice, very helpful, and knowledgable. She was patient and showed us all the cars we wanted to see. Thank you Crystal!

I came into the dealership with a specific goal and set of expectations. These were both met to my satisfaction. Questions were answered in a straight forward and professional manner. No pressure was sensed. Excellent overall experience.