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Herb Chambers Hyundai of Auburn

(1,606 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Zeke is the man to go to!

I was referred to this dealership to work with Zeke. Instantly I was able to make an appointment with him to buy a car. He worked with me to find a car I liked within my price range. I was able to test drive and start the process right away. He completed all the paper work, set up insurance, got my car inspected and registered which took a lot of pressure off me. Zeke made sure I was happy with my purchase and understood the whole process before I left the dealership. He also kept me updated through the entire paperwork process. I knew exactly what and when something was being done. I am so happy with the service I received from Zeke at this dealership and I would recommend anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review and for giving our dealership such a wonderful 5-star rating! I’m so pleased to hear that Zeke proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Rusty Clifford, General Manager

Zeke is the man to go to

I was referred to this dealership to work with Zeke. Instantly I was able to make an appointment with him to buy a car. He worked with me to find a car I liked within my price range. I was able to test drive and start the process right away. He completed all the paper work, set up insurance, got my car inspected and registered which took a lot of pressure off me. Zeke made sure I was happy with my purchase and understood the whole process before I left the dealership. He also kept me updated through the entire paperwork process. I knew exactly what and when something was being done. I am so happy with the service I received from Zeke at this dealership and I would recommend anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review and for giving our dealership such a wonderful 5-star rating! I'm so pleased to hear that Zeke proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Rusty Clifford, General Manager

Brand new sonata sport AND veloster

I went in on Saturday seeking advice on a new vehicle. I just drive off the lot with TWO new vehicles for the same price as my old loan! UNBELIEVABLE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! At Herb Chambers Hyundai of Auburn, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Guil. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Rusty Clifford, General Manager

Easiest car buying experience ever.

I cannot say enough about our experience with Herb Chambers, and our salesperson Crystal. She explained the Santa Fe Sport and all its options clearly, and we had a great year ride. The sales process itself was simple, with no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Crystal. She is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Santa Fe Sport! Best, Rusty Clifford, General Manager

Awsome work

I came to Hyundai on Saturday and walk out with my paperwork and vehicle on Wednesday no issues no hassle was amazing they pulled a rabbit out of a hat and I will do business with this dealer anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience with Meagan, and congratulations on your new Hyundai! Meagan is an asset to our team, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Rusty Clifford, General Manager

Leasing a new vehicle

It was a pleasure dealing with Adam Mician and Jeff Allen they made the process of leasing a new vehicle very easy. They were extremely helpful and spent as much time with me as I needed. I would recommend these gentlemen to anybody who was looking for a new Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Jeff and Adam. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Rusty Clifford, General Manager

Accent

I thought that the staff and sales representative were professional and accommodating. They were knowledgeable and experienced. I was able to purchase the vehicle with minimal impediment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for taking the time to share your positive experience with Meagan. I'm so glad to know that her efforts made the difference in your car buying experience. We thank you for your business and look forward to working with you again in the future. Kind Regards, Rusty Clifford, General Manager

2013 Elantra

Meagan is an amazing salesperson. She was very attentive to all of my concerns and she was able to answer any questions I asked. Not only did she assure me that the Elantra was the right car for me, but she gave a great walk around and displayed product knowledge. She was very easy to work with and charismatic throughout the entire buying process. I would recommend her to anyone looking to buy a vehicle. Thanks Meagan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of the team here at Herb Chambers Hyundai of Auburn, I would like to thank you for choosing us for your automotive needs. I'd also like to thank you for your compliments towards the helpfulness and dedication demonstrated by Meagan. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Rusty Clifford, General Manager

Amazing

I worked with Meagan. She was a pleasure to work with. The sales manager Adam and the general manager rusty helped guide us to the right vehicle that fit our needs and wants. I will come back her for service and any new car purchase! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. The entire Herb Chambers Hyundai team strives to make every guest feel at home in our dealership. Meagan and Adam are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Rusty Clifford, General Manager

New Car

I love my new car. It has all the options that I need and it rides nice and handles good and great on gas. All the people at the dealership were very helpful and informational. I was shown where all the different departments are. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paul! At Herb Chambers Hyundai of Auburn, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Rusty Clifford, General Manager