Skip to main content

Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Najee was great, he made sure registration went as fast

Najee was great, he made sure registration went as fast as possible and I received my car the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Madison! We're so happy that Najee provided you with an excellent service visit! We look forward to seeing you next time at Herb Chambers Hyundai of Auburn!

I had a warranty repair of my Tucson.

I had a warranty repair of my Tucson. They made me wait 30 days for a service appointment after originally telling me 90 days until I complained that the car couldn't be driven safely until the VCM was changed. (a known problem with Hyundai) I had no use of the vehicle for a month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello - we apologize for this inconvenience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Rusty Clifford - General Manager - rclifford@herbchambers.com

Consumer response

Hello Rusty, I am not sure what there is to discuss. The car has been repaired. My email to Hyundai to expedite the repair was ignored for a week and then they emailed me a google search of other Hyundai dealers in my area. Please contact me if you think there is something further to discuss. Thanks, Steve

Stan was great and made the whole process smooth and

Stan was great and made the whole process smooth and easy. The staff on Sunday was short handed and all helped to make sure we where assisted. Stan and team went 5 stars to help in our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy Stan made this a great experience for you! We hope that you come back to visit the Herb Chambers Hyundai of Auburn team again soon! Thank you! - Herb Chambers Hyundai of Auburn

I’ve been to two other Hyundia dealerships in the last 8

I’ve been to two other Hyundia dealerships in the last 8 months for issues and it is safe to say after going to Hyundia of Auburn I’ll never go anywhere else! The team was extremely nice and knowledgeable and the service was fantastic! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business! We appreciate the kind review and look forward to seeing you again next time! - The Herb Chambers Hyundai of Auburn Team

Steve Miller made my choice/buying experience pleasant,

Steve Miller made my choice/buying experience pleasant, easy and will recommend him to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving Steve & the team an opportunity to earn your business! We appreciate your support and look forward to seeing you again next time here at Herb Chambers Hyundai of Auburn!

Great experience.

Great experience. Stan and the team were awesome. Also the shop technician are very experienced. Great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Joel! Stan & the crew look forward to serving you again in the future! - Herb Chambers Hyundai of Auburn

Fast and reliable service from a team of staff members

Fast and reliable service from a team of staff members who explain services that have been provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the wonderful feedback and look forward to seeing you again next time here at Herb Chambers Hyundai of Auburn!

Wasn’t looking to buy a car but ended up walking out with

Wasn’t looking to buy a car but ended up walking out with one, the customer service was amazing, he explained everything well and provided me with options, overall amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting our Herb Chambers Hyundai of Auburn team! We hope you enjoy your new vehicle and look forward to working with you again in the future!

good service and quality work.

good service and quality work. i am defiantly happy with my dealings with Herb Chambers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It means a lot to hear that you're happy and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

Great experience.

Great experience. Najee is a wonderful sales representative. Thank you najee and Paul. Happy holidays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars, Tim! We're glad to hear that Najee and Paul could assist you. We hope to see you back! -Herb Chambers Hyundai of Auburn