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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding service, and immaculate dealership.

Outstanding service, and immaculate dealership. Was more than please that I came here today and was lucky to have had Alyssa Moran to help me. This has been a wonderful experience

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn. Alyssa & the team hope to see you again next time!

Love Herb Chambers Hyundai of Auburn!

Love Herb Chambers Hyundai of Auburn! Easy to deal with sales team and top notch service every single time!

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  • Overall experience 5.0
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Dealer response

We're honored to have you as a Herb Chambers Hyundai of Auburn customer, Vicki! Thanks for your support and we'll see you next time!

Service department was very efficient.

Service department was very efficient. James was very professional. I Took my Tucson for a recall and a oil change.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Herb Chambers Hyundai of Auburn! James & the team appreciate your kind review and hope to see you again in the future!

Professional and friendly employees, from the service

Professional and friendly employees, from the service department to sales. Clean and modern facility. Fast maintenance work with complementary car wash and vacuum.

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  • Overall experience 5.0
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Dealer response

We appreciate you taking the time to share this wonderful feedback! Thanks for being a Herb Chambers Hyundai of Auburn customer - we'll see you at your next visit!

Service department took care of oil leak I had in my '17

Service department took care of oil leak I had in my '17 Santa Fe despite being short staffed as is everyone else. James E., theAssistant Service Manager was pleasant, professional and thoughtful.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're glad we could help you resolve this issue! Thank you for leaving James and Herb Chambers Hyundai of Auburn this five-star review!

Second (free) oil change and tire rotation done in less

Second (free) oil change and tire rotation done in less than the quoted 90 minutes on a Saturday while I waited. Perfect.

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  • Overall experience 5.0
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Dealer response

This is what we love to hear! Thank you for choosing Herb Chambers Hyundai of Auburn!

In September 2022 we went in and needed to purchase a

In September 2022 we went in and needed to purchase a vehicle. Thank goodness we met Marty Reardon. He was patient with us as we were looking at new vehicles but could not decide the first day. We went back and started looking in the lot and found a Sonata Ltd that fit what we were looking for.. it was 2 yrs old and it was Pre-Certified. It met our checklist. Marty helped us and verifying everything. He is extremely patient. If you are unsure about style, size, etc don’t hesitate to ask for Marty. He will be honest with you and helpful. I would recommend him for your next auto purchase at Herb chambers of Hyundai in Auburn

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Sandi, thank you so much for taking the time to share this kind review! We're so glad Marty had the opportunity to earn your business and we'll be sure to pass along these kind comments to him. Enjoy your Sonata and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

First class!

First class! From Rusty to Jeff to Jack (our driver) - all have been caring and professional. We are delighted with our Genesis GV80.

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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind comments about our Genesis of Auburn team! We're thrilled to hear you've been enjoying your GV80 and look forward to seeing you again next time!

Consumer response

You are most welcome. We are absolutely delighted with the Genesis GV80 and look forward to continued expert service at Auburn. Happy Thanksgiving to Rusty and the crew!

Dealership completed my maintenance work in a timely

Dealership completed my maintenance work in a timely manner and returned my car in good condition.

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  • Overall experience 5.0
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Dealer response

This is what we love to hear! We love having you as a customer! We look forward to seeing you next time at Genesis of Auburn!

Bought 4 cars over 13 years - They have been amazing!

Bought 4 cars over 13 years - They have been amazing! Their service is the best. I am in sales and really beat my cars up, and they are great, keeping them in perfect condition!

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  • Overall experience 5.0
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Dealer response

It makes us happy knowing that you've felt confident returning to buy all your vehicles here for the past 13 years, John! Having you in the Herb Chambers Hyundai of Auburn family means a lot to us! Thank you for the great review!