Herb Chambers Hyundai of Auburn

Extremely personable! Went above and beyond to make sure I didn't waste money on un needed repairs.

Jim Eisner was very knowledgeable and pleasant. Waiting area served coffee or water if needed,

Absolute WORST EXPERIENCE buying a car from this dealership. I had to make all the calls for updates on when I could pick up the car. Signing the contract was very unprofessional. The original purchase price didn't match what was on the bank form. It took 3 men to try & explain how they started with that figure. The 3rd guy told me to walk out and not make the purchase even though he made a mistake trying to calculate the numbers himself. It took a 4th man all of three minutes to explain where the price originated from. Then I was expected to drive the salesman back to the dealership with my new car because he didn't have a ride. When I asked if they would be filling the gas tank when we arrived at the dealership, suddenly he found another car to come get me to pick up the car. When I inspected the car before I left, the cleaner left steel wool on top of the trunk( luckily didn't scratch the paint), forgot to remove packing material from inside(which wasn't a big deal), but when I got home, I noticed that he also left a razor blade on the rear seat! Thankfully, I found it before my kids or dog sat on it or that it didn't slice my new Upholstery. I would never wish this experience on anyone!!

Easy phone system when calling in. Professional across tge board. Easy drop off process. Willing to work with customer situations, timing etc

Blue link doesn't work on the 2022 the way you sell it salesmen should know what they are selling very dissatified

No problem they were great. We have never had a problem with them. Dan was very professional. The car was ready in a timely manner.

Service people are always very polite and know there business. We have been very happy with our service.

I love hyundai! Marty was so helpful and had me in my new car in no time.

Very great car buying experience. My salesman, Paul was very helpful and informative. After selecting and purchasing a car, things were not going quite as expected so I called back and they found me a different car that suited my needs even more! I would highly recommend this dealership if you are in need of a brand new or used car!

Have been treated well by Jimmy, I had problems with last manager, when car was done it sat there he did not call or deliver my car it was a month before it was found. Jimmy has taken care of me given me a rental and kept me going ., on the other side I am not happy with this vehicle 2 catalytic converters and an engine and I am not sure what was repaired this time all thank goodness under warranty, but not confident driving this vehicle not knowing what will come next. I am a senior I drive my grandson to school and pick up 132 miles a day and he is autistic. I always buy my cars from Herb Chambers because his dealership is reputable