Reviews
Holy was excellent to explain to me and my wife how to...
Holy was excellent to explain to me and my wife how to solve the problem I’m having with my 2017 Santa Fe
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jose, thank you for recommending our team at Herb Chambers Hyundai of Auburn! We're happy that our team helped your wife get her vehicle back on the road!
It was a pleasant experience…They were very helpful...
It was a pleasant experience…They were very helpful answering my questions…And also very helpful with sunbit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you enjoyed your visit with our team here at Herb Chambers Hyundai of Auburn! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!
TY
I am always pleased with service at this dealership. The...
I am always pleased with service at this dealership. The staff is professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take pride in our customer service and are thrilled we could make your experience great! Thank you, Sharon! - Herb Chambers Hyundai of Auburn
I bought a used trade-in from Ryan at Herb Chambers...
I bought a used trade-in from Ryan at Herb Chambers Hyundai. I thought he was great - he was responsive, assisted me in bringing the car to my mechanic to check it out, troubleshot issues and delivered his promises on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad Ryan could give you a hand with your purchase! It means a lot to hear that we made this a great experience, and we hope you come to see us again! - Herb Chambers Hyundai of Auburn
Bought my Hyundai Kona here this past July- hassle free-...
Bought my Hyundai Kona here this past July- hassle free- easy experience. Brought in for first service yesterday - same experience - would highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Herb Chambers Hyundai of Auburn team with your sales & service needs! We hope you're still loving your Kona and look forward to seeing you at your next visit!
This dealership is top notch for service and very...
This dealership is top notch for service and very courteous people are friendly and good at what they do
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in the Herb Chambers Hyundai of Auburn team! We're grateful for your support and look forward to your next visit!
Holly is the best service writer ever, she makes each and...
Holly is the best service writer ever, she makes each and every visit a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear this, Ryan, and look forward to sharing it with Holly. Thanks for being a Herb Chambers Hyundai of Auburn customer - we look forward to seeing you at your next visit!
Great customer service! Timothy Acosta the best. He is...
Great customer service! Timothy Acosta the best. He is very nice and helpful. I’ve been in many dealerships, this is just the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind review! We're glad to hear that Timothy provided you with five-star service and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!
The Service was very fast and complete; the personnel,...
The Service was very fast and complete; the personnel, especially Holly, and of course the sales manager, Adam, were superb.. They were most polite and courteous to me and made me feel as if I were welcomed at the Hyundai dealership in Auburn thanks again, Rich
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rick - thank you so much for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future. Take care!
Sales man are great service is not as good. I feel...
Sales man are great service is not as good. I feel customer appreciation could be better. They ask if you like car wash n vacuum. You get it back it 1/2 done. You make appointment n you still have to wait hour and half. You ask if they can look at y airbags light is on they don’t have time to look. But I waited hour half for oil change. 50$ to change light bulb bulb cost me 8$ did it my self in 5 min. It not the best service I had there. It been better. We go for oil change because I figure I bought car there I give them the service I’m thinking different the last 2x I been.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this feedback. I'm sorry to hear that your recent experiences with our service team have been less than satisfactory and will make sure we're taking these comments into account as we work to continually improve the care we provide to our valued customers. I hope you'll consider giving us a chance to do better in the future. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com
We will see when time comes .