Reviews
Service performed as quoted. Car was washed and interior...
Service performed as quoted. Car was washed and interior was vacuumed. Car is driving fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business and hope to see you again next time here at Herb Chambers Hyundai of Auburn!
very kind and helpful they do really great job I'm so...
very kind and helpful they do really great job I'm so happy with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you're enjoying your new vehicle! Thank you for choosing Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if there's anything else we can assist you with!
I have been coming to the dealership for req maintenance...
I have been coming to the dealership for req maintenance sense I bought it from them in 2018 and I have to say the service has been excellent.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Roy, thank you for choosing Herb Chambers Hyundai of Auburn since 2018! We look forward to seeing you next time!
Prompt service for my son and his car. The service rep...
Prompt service for my son and his car. The service rep checked with him every step of the way Work was done quickly and well for a very fair price
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Herb Chambers Hyundai of Auburn with your son's vehicle! We're grateful for your positive feedback and hope we can be of service again in the future!
Had an emission light on I was able get an appointment...
Had an emission light on I was able get an appointment within a few days. Received a call the same day with an estimate of the problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad we were able to assist you and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team
Always pleasant clean informative kind quick friendly...
Always pleasant clean informative kind quick friendly comfortable and convenient will always do business with this dealer thanks very much happy new year
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind comments about our team! We're truly grateful to have you as a Herb Chambers Hyundai of Auburn customer and look forward to seeing you at your next visit!
They are simply the best at everything they do plain and simple
simply the best
Very good service everything was explained to me. And...
Very good service everything was explained to me. And they vacuumed my floor while in the shop
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Charlene! We're so happy we could make this a five-star experience! - Herb Chambers Hyundai of Auburn
Timothy was awesome to work with! Very informative with...
Timothy was awesome to work with! Very informative with out being pushy. My lack of 5 stars came from the finance associate. He really pushed for us to add all kinds of extras. After stating my firm no thank you things were smooth sailing. I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy Timothy and the team helped make this a five-star experience! Thank you for coming to Herb Chambers Hyundai of Auburn!
The level of customer service at Herb Chambers Hyundai...
The level of customer service at Herb Chambers Hyundai surpassed any other dealership experience I have had in the past. Paul and his management team did everything they could to help me get the car I wanted at the price that worked best for me. I would highly recommend buying your next car from them, as they will help meet your needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jenia, what a review. You've made our day! Paul and the rest of the Herb Chambers Hyundai of Auburn team are so honored, and we truly appreciate your recommendation!
I took my Santa Fe in on Thursday 12/30/21 for an oil...
I took my Santa Fe in on Thursday 12/30/21 for an oil leak spoke with Matt Duszak. He said to drop it off Monday, use the night drop, he would have it looked at Monday or Tuesday. He hadn’t call or returned a call so I went in on Thursday only to find out Matt left on Friday and had made unreal promises. I spoke with Jimmy (James Eisner) he said that Matt had over booked with unreal promises and there was no way he could get my car looked at even Friday. Jimmy said he would have it looked at the first of the week. I received a text about noon on that my car was ready to be picked up. When I arrived Jimmy told me the Technician found two gaskets on the oil filter causing the leak. The last oil change was done ELSEWHERE. They replaced the oil filter, changed the oil, confirmed the seal was working as designed PLUS washed the car. When i went to pay for all this service Jimmy said there was no charge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear it, Joludea! We appreciate you leaving Herb Chambers Hyundai of Auburn this great feedback and rating! We hope to see you next time!