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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Went in today for a routine oil change. The service was...

Went in today for a routine oil change. The service was quick and the staff was friendly as usual. Always great service! Totally recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear your oil change went well and earned us five stars! Thanks for continuing to trust our team to provide you with excellent care! We'll see you next time at Herb Chambers Hyundai of Auburn!

Dependable, fair,polite, comfortable atmosphere , trust...

Dependable, fair,polite, comfortable atmosphere , trust worthy, I resent having to write twenty five words blah , blah , blah , blah,blah,blah blah,blah,blah,blah

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent review, Beth! We hope to see you again at Herb Chambers Hyundai of Auburn!

They are always pleasant, courteous, on time most of the...

They are always pleasant, courteous, on time most of the time. I’ve never had a complaint about the service or the employees. Keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are honored to receive your support, thank you! - Herb Chambers Hyundai of Auburn Team

Always courteous & friendly; vehicle ready in timely...

Always courteous & friendly; vehicle ready in timely manner; keep me informed of status and any change in service ndepth. Brittany answering phone was very upbeat & helpful; James (Jimmy) in service was beyond nice!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are honored to receive your support, thank you! - Herb Chambers Hyundai of Auburn Team

Matt was amazing. I had to leave my car for several days...

Matt was amazing. I had to leave my car for several days and he kept me informed and was extremely patient. He was great! Awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review and rating, MaryLou! We're so pleased to hear Matt provided a five-star service experience! We look forward to seeing you next time! - Herb Chambers Hyundai of Auburn

Excellent service as always ...they adjusted my rear...

Excellent service as always ...they adjusted my rear brakes ...no charge ...very quick ..scheduled the appointment on line ..very easy ..they sent me reminders so I wouldnt forget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that you had a great time at Herb Chambers Hyundai of Auburn! Thanks for leaving us this great review!

We had our hundai towed to the dealer to have it looked...

We had our hundai towed to the dealer to have it looked at to see if it was worth fixing, and the service we received was very polite, friendly, helpful and prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Natasha, it was our pleasure to take care of you! Please don't hesitate to reach out if there is anything more we can do!

Nothing short of amazing...took my daughter's Santa Fe...

Nothing short of amazing...took my daughter's Santa Fe for its first scheduled maintenance..had a 8:45am appt got there at 7:45, they took me right in and with a wash and vacuum the car was done at 8:40! I'm impressed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Reviews like this make our day! Thank you for your feedback, we look forward to working with you again in the future!

I've purchased a 2009 Sonata and a 2017 Sonata Limited...

I've purchased a 2009 Sonata and a 2017 Sonata Limited from Marty Reardon and both experiences surpassed my expectations. My daughter needed a car and showed interest in a 2021 Elantra. I reached out to Marty and told him what she was looking for and he got back to me within 24 hrs. We visited the dealership and test drove 2 different trim levels. At no time was there any sales pressure. Instead, Marty answered all of our questions, took the stress out of the car buying process, and was able to meet our budget. I won't purchase a Hyundai anywhere else but at Herb Chambers Hyundai of Auburn and only from Marty--he is the consummate professional and I highly recommend him for your car-buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review, Dan! It's such a great feeling to hear we're doing right by our customers and that you left here feeling good about the experience! We appreciate the five stars and are happy to hear Marty helped you get into an attractive new 2021 Elantra! - Herb Chambers Hyundai of Auburn

Update: Marty was my Sales Rep, I bought my Tucson 5...

Update: Marty was my Sales Rep, I bought my Tucson 5 weeks ago. I have had no issues with my car. Marty has been so great with any questions that I still may have, along with reaching out to make sure that it's still running like a dream. I couldn't recommend this place more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Therrinb91 - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Marty make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Herb Chambers Hyundai of Auburn team