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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Herb Chambers Hyundai of Auburn Service Department is the...

Herb Chambers Hyundai of Auburn Service Department is the best. The Service Manager welcomed me in the drive-in service area. The service area is so clean and spacious it’s like driving your car into a airplane hanger! I got out, had a quick conversation about what I needed done…Mathew already knew, yet he took the time to listen and repeat back to me what would be done, which made me feel confident and relaxed. Next I went into the waiting room, which was clean, very comfortable chairs were available all spread out properly for Covid protocol. I had a delicious cup of complimentary coffee and before I knew it my car was ready, clean and washed! The salesman Stan who I bought the car from (my third car purchased at Herb Chambers Auburn in less than 2 years) stopped by to say hello, Stan specifically asked me about my family members who I bought the cars for…Needless to say, I feel like a valued member of the Herb Chambers Hyundai of Auburn family. Thanks Mathew, Stan, etc., etc.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paul, we are so happy to hear that you had a great time working with our team! Herb Chambers Hyundai of Auburn is proud to receive your kind review.

Very friendly professional staff and clean place! Plus a...

Very friendly professional staff and clean place! Plus a car wash every time and free coffee clean and updated rest rooms too! Timely response as promised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're thrilled you know you enjoyed our services and facilities. We hope to see you again at Herb Chambers Hyundai of Auburn!

This dealership is the most efficient and courteous of...

This dealership is the most efficient and courteous of its kind. Others in my area couldn’t accommodate my schedule. Drove 60 miles. Will again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We couldn’t ask for a better review of Herb Chambers Hyundai of Auburn, thanks so much!

These guys knew what I needed and they delivered. Very...

These guys knew what I needed and they delivered. Very friendly they all did amazing. They took care of me like I was part of there family and I am beyond grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Herb Chambers Hyundai of Auburn family! It is always our pleasure to take care of you, we greatly appreciate your business. See you next time!

They where great! They had the car ready to look at for...

They where great! They had the car ready to look at for me and car was ready for me to pick up the next day and was all ready to go. Great dealer to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Hyundai of Auburn!

Absolutely recommend my several experiences with this...

Absolutely recommend my several experiences with this dealership and Stan Genesis. Completely satisfied with Stan’s guidance and loving my new Sonata!!! We are a Hyundai family that love our Sonata’s, Kona’s and Genesis ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much! Your positive feedback means so much to the entire team at Herb Chambers Hyundai of Auburn and we look forward to your continued business!

The whole experience was a pleasure. The salesperson was...

The whole experience was a pleasure. The salesperson was very good at understanding my needs. He took me thru the whole process with good understanding of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are honored to receive your support, Frank. Thank you! - Herb Chambers Hyundai of Auburn Team

I once had reservations about dealing with Herb Chambers....

I once had reservations about dealing with Herb Chambers. However, my daughter bought her first new car here, and they were great. I needed to then replace mine, and Paul assisted in getting me into a car I would best be approved for, without ANY stereotypical SMARMY used car salesman shtick. My father sold cars for years, and I felt comfortable dealing with H.C. and Paul. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love seeing 5-star reviews! Thank you so much for stopping by to leave us your great feedback! We'll be sure to let Paul know they've earned your high praise! Welcome to the Herb Chambers Hyundai of Auburn family!

I am very impressed at the level of detail taken to...

I am very impressed at the level of detail taken to fulfill my request. Thank you again for a job well done. I’ll be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Shirley! We are so happy to hear our team provided a five-star experience and look forward to seeing you again soon! - Herb Chambers Hyundai of Auburn

The gentleman who greeted me was so friendly and kind. He...

The gentleman who greeted me was so friendly and kind. He is definitely the right person for the job. He told me my service would take about an hour and a half. It seemed to me it was done close to an hour. He told me I could sit in the waiting room, and if that was to full I could sit in the show room. I was having trouble trying to. get coffee out of the coffee machine and another gentleman came and helped me. It was a pleasant experienc. .A great dealership. Should be an example to other dealerships. Maureen Conrad Nathan is my son 😋.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience, Maureen! We appreciate you coming to visit us here at Herb Chambers Hyundai of Auburn and hope to see you again next time!