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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I dealt with Paul Weber to purchase a new Hyundai Tucson...

I dealt with Paul Weber to purchase a new Hyundai Tucson limited. It was a hot day and I told Paul I didn’t want to spend all day in the dealership. Paul was great and put together a deal and closing paperwork in short timeframe. We were very happy with the communication. The price was very fair considering other Hyundai dealers we had spoken to. We highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Paul at Herb Chambers Hyundai of Auburn! We're glad he could work to make your experience quick and painless and you drove away in your new Hyundai Tuscan limited. Safe travels!

I had no issues with the purchase of my vehicle at Herb...

I had no issues with the purchase of my vehicle at Herb Chambers Hyundai. Paul answered all of my questions and applied zero pressure to buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy our team could help make this a five-star purchase experience! Thank you for the awesome review! – Herb Chambers Hyundai of Auburn

Excellent service, friendly atmosphere. Thank you!...

Excellent service, friendly atmosphere. Thank you! Thanks thanks thanks, thanks, thanks, thank you! Yes yes yes yes yes yes yes yes yes yes yes yes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is a fantastic review! Thanks from the entire team at Herb Chambers Hyundai of Auburn!

Paul and the team at Herb Chambers we're great. Everyone...

Paul and the team at Herb Chambers we're great. Everyone was professional and friendly. The purchase went smoothly. I would travel from Western MA again to use this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the great feedback about Paul and our team! Thanks for your business, from all of us here at Herb Chambers Hyundai of Auburn and we'll see you next time!

A very pleasant and positive experience. Sales rep, Paul...

A very pleasant and positive experience. Sales rep, Paul Webber, was extremely proficient and nice to deal with. He fielded and provided answers to a broad rage of questions that I put to him, and worked with me to arrive at a deal that I thought was fair and reasonable. Overall, his style and customer sensitivity served to cast Herb Chambers Hyundai of Auburn in a warm and flattering light.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is so great to hear! Thank you, Paul! We'll be sure to share this with your sales rep, Paul! We appreciate your five-star rating and hope you love your new ride! - Herb Chambers Hyundai of Auburn

The service and hospitality at Herb Chambers Hyundai is...

The service and hospitality at Herb Chambers Hyundai is wonderful. All the staff are extremely professional and kind. I’ve been buying and servicing cars there for 30+ years. Phyllis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so appreciative of having you as our customer, Phyllis! Thank you for being a faithful Herb Chambers Hyundai of Auburn customer for all these years! We'll see you at your next appointment for more five-star care!

My sales person Marty was professional, efficient and...

My sales person Marty was professional, efficient and patient with me. Despite the situation I found myself in, he did all he could and got me into a very nice vehicle. I’d recommend him and as always, a happy Hyundai customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Thanks for the lovely review and five-star rating, Elsie! We're so happy Marty and our team made your experience so great! We'll see you next time! - Herb Chambers Hyundai of Auburn

I have always had good service at this dealership. My...

I have always had good service at this dealership. My salesman Stan Otoo was very professional. This was second time we purchased a vehicle from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Diane, thanks so much for the 5-star review! We are so happy Stan and our team made this experience so memorable and we're thrilled to call you an Herb Chambers Hyundai of Auburn customer!

The staff is always friendly and extremely helpful! Matt...

The staff is always friendly and extremely helpful! Matt helped me today in the service area, and per usual was friendly and efficient! Thanks again Herb Chambers Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had a great time at Herb Chambers Hyundai of Auburn! Thank you so much for your kind words!

I found the staff to be professional and friendly. I...

I found the staff to be professional and friendly. I test drove the Hybrid Hyundai Elantra about 8:30 AM and was able to purchase the car and drive it home by noon time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Hyundai Elantra! We're glad you visited us at Herb Chambers Hyundai of Auburn and drove away happy!