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Westboro Toyota

(2,840 reviews)
Visit Westboro Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–7:00pm 6:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 12:00am–5:00pm 8:00am–4:00pm
New (866) 941-8784 (866) 941-8784
Used (888) 840-2203 (888) 840-2203
Service (866) 596-5306 (866) 596-5306

Reviews

(2,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westboro Toyota from DealerRater.

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I’m always treated like family.

I’m always treated like family. They recommend things that need to be done, but never push and are always very supportive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Juan and everyone was courteous and listened to my

Juan and everyone was courteous and listened to my concerns. I was periodically updated as progress with my vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Requested tire rotation after 90 minutes my car was

Requested tire rotation after 90 minutes my car was returned to me with - NO- tire rotation completed. Said they could not find wheel lock. No one asked me for wheel lock and I was in the waiting room. What a joke

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They set clear expectations of current services and said

They set clear expectations of current services and said that I also needed new tires, but I could wait until the end of summer. I appreciate the honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Please take my word for it.

Please take my word for it. Just dont go in the door of this dealership. This advice will save yoou tons of stress and money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice service people.

Very nice service people. Allowed me to leave vehicle on a sat and called me back for pickup. Only gripe would be that the schedule and automated reminder told me 7AM when the service doesn’t open until later , please fix that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional staff.

Professional staff. Clean modern service center Ready when promised. Nice waiting area and the service coordinator was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were not upfront with the cost it would be for my

They were not upfront with the cost it would be for my car until I was checking out. Very unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are attentive and care about the customer, plus the

They are attentive and care about the customer, plus the work is completed correctly each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice place I like that they have a number of

Very nice place I like that they have a number of friendly long term rmployees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.