Reviews
I love the concierge offering and the time saved with the
I love the concierge offering and the time saved with the same great service. Then communication is excellent and I don’t have to sit in the waiting room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been coming to Westborough Toyota for nearly 20
I have been coming to Westborough Toyota for nearly 20 years and the team is always professional and thorough. I would not go to any other place. I love these guys!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good, only mention is: always takes longer than told
Very good, only mention is: always takes longer than told without any added services needed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When I was thinking of purchasing my vehicle and was at
When I was thinking of purchasing my vehicle and was at the dealership I asked a customer, who was waiting for her vehicle at the service department, what her experience was there. She was the reason I purchased my car at Westboro Toyota. The service department is always very helpful, considerate and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication and overall service.
Great communication and overall service. Long time customer and always happy whenever I come in for routine service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast efficient.
Fast efficient. Clean waiting area They do good work and give honest service advice. Easy to do business with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is friendly - from the person who greets me to
The staff is friendly - from the person who greets me to the service advisor. The waiting area is great - love the ability to work while waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have bought six cars from Westborough Toyota over the
We have bought six cars from Westborough Toyota over the years. We wouldn’t go anywhere else. Always a great vehicle at a fair price.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I find Westborough Toyota to be as reliable as the cars
I find Westborough Toyota to be as reliable as the cars they sell. That's it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A 30 minute oil change took 2 1/2 hours And oil change
A 30 minute oil change took 2 1/2 hours And oil change appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
