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Westboro Toyota

(2,840 reviews)
Visit Westboro Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–7:00pm 6:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 12:00am–5:00pm 8:00am–4:00pm
New (866) 941-8784 (866) 941-8784
Used (888) 840-2203 (888) 840-2203
Service (866) 596-5306 (866) 596-5306

Reviews

(2,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westboro Toyota from DealerRater.

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I love the concierge offering and the time saved with the

I love the concierge offering and the time saved with the same great service. Then communication is excellent and I don’t have to sit in the waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been coming to Westborough Toyota for nearly 20

I have been coming to Westborough Toyota for nearly 20 years and the team is always professional and thorough. I would not go to any other place. I love these guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very good, only mention is: always takes longer than told

Very good, only mention is: always takes longer than told without any added services needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

When I was thinking of purchasing my vehicle and was at

When I was thinking of purchasing my vehicle and was at the dealership I asked a customer, who was waiting for her vehicle at the service department, what her experience was there. She was the reason I purchased my car at Westboro Toyota. The service department is always very helpful, considerate and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication and overall service.

Great communication and overall service. Long time customer and always happy whenever I come in for routine service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast efficient.

Fast efficient. Clean waiting area They do good work and give honest service advice. Easy to do business with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff is friendly - from the person who greets me to

The staff is friendly - from the person who greets me to the service advisor. The waiting area is great - love the ability to work while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We have bought six cars from Westborough Toyota over the

We have bought six cars from Westborough Toyota over the years. We wouldn’t go anywhere else. Always a great vehicle at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I find Westborough Toyota to be as reliable as the cars

I find Westborough Toyota to be as reliable as the cars they sell. That's it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A 30 minute oil change took 2 1/2 hours And oil change

A 30 minute oil change took 2 1/2 hours And oil change appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.