Reviews
Great service, love my new Acura RDX.
The first place that we went to see the SUV that I loved and bought it the same day. Frank helped us with the test drive. Very nice and generous guy. I would highly recommend this place and Frank to get your next new auto. Thank you Frank for your help.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Vagner is very good seller
I am hgappy and satisfaty with new used car bying with Vagner
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Excellent Service
Went in to compare a pre-owned Crosstrek to a new one. Obviously the new one (shopped at nearby dealers) had things like navigation, lane assist, etc., but to me it wasn't worth the difference of $8000. And the salespeople at the dealership were off-putting. So after a test drive at AutoMax and talking about the car and a trade and all that goes with buying a car, this salesperson sold his first car on his first day working here. The buying process was fairly quick and easy, and I am extremely happy with my purchase.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Only good things to say...thank you Sam
I was in the market for a new car for 8 months pricing a certain vehicle and disvovered automax had ver competitive pricing. I had the pleasure of having Sam assist me with the purchase. He was great from beginning to end. If you want a great experience from beginning to end ask for Sam.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Great Hassle free service
I recently purchased a 2013 Toyota venza xle.I love it! I had been to several other dealer's with no luck. I was frustrated. I went online in search of the vehicle I was looking for. Automax in Framingham had one and regardless of the distance I decided to check it out. From the start Richard Torbay was great. He listened to my needs and previous bad experiences and worked hard to get me the vehicle I wanted. I would recommend this dealership to anyone who wants a great deal with great customer service! Thanks Again Rich and Automax.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
we received great service!
My husband and I recently purchased a beautiful Toyota Venza from this dealership and could not have been happier with the service we received from our sales associate, Rich Torbay. We never felt any pressure at any time, and felt that the vehicle was priced fairly. We would highly recommend coming here first if looking for a great deal with a pre-owned vehicle.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 4.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
best car dealer
i bought 2 car from this dealer and the process were excellent
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Great experience!
I found this dealership by chance (after searching online for a Nissan Rogue within a certain radius of our home- the one that was being sold by this dealership seemed like the best value when I compared the price to what other dealerships were charging for the same make and model from the same year with roughly the same mileage). The salesperson we worked with was a man by the name of Patrick. He was very helpful; he answered all of my questions and believe me, there were LOTS of them. I also believe everything about the process of trading in my car and purchasing this newer one went incredibly smoothly. I was in and out of the dealership within a few short hours (on a Sunday no less, when the place was packed with customers). I received a fair amount for my trade-in and I believe the price I paid for my new car was also fair (in accordance with KBB). Overall, it was a fantastic experience and I absolutely LOVE my new car! Thank you Patrick!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Total lack of communication between departments/locations.
Had found a great listing for a car that I was really excited about seeing. Contacted the dealer via phone and email and was being told the car was in two different locations. After 2 calls and 5 emails I was finally able to verify the location of the vehicle, and was repeatedly told it was available for sale. Once I got to the lot I was approached by a salesperson and upon showing them the listing I was sent he told me the car had already been sold. I really don't understand how after talking to 3 different people no one was able to tell me the car was no longer available. Finally got a call back from the initial point of contact in the company as I was leaving the dealership. He still didn't know the car wasn't for sale. Pretty disappointing.
- Customer service 1.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 1.0
 
- Does not recommend this dealer
 - Shopped for a used car
 
Great Buying Experience
I recently purchased a Honda Pilot from AutoMax Preowned, and it was easily the most hassle-free car buying experience I've ever had thanks to Sandra. She was friendly and knowledgeable, and listened exactly to what I was looking for and didn't try and deviate from what I was looking for. Within 2-3 hours, I was able to show up, test drive a car, Sandra was very helpful and AutoMax's great team. I highly recommend asking for Sandra at AutoMax if you just want a smooth, hassle-free car buying experience. I had no idea buying a car can actually be that easy!
- Customer service 4.0
 - Buying process 4.0
 - Quality of repair —
 - Overall facilities 4.0
 - Overall experience 4.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
