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AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

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Bait & Switch!

I was searching for a Volvo C70 and came across an online advertisement posted by this dealer for a very low mileage and very low priced C70. When I inquired about it, to my surprise it was no longer available, but they had some other cars that were at much higher prices. I was looking for this specific model and was not interested in anything else they had to offer. After more than a month of searching the one advertisement that kept coming up was the one from this dealer which I knew was not available. I believe they kept this advertisement up in order to attract people to their website only to try and sell them a different vehicle at a higher price as they did to me. I know well that there aren't very many laws governing online better business practices, so I felt it necessary to inform other potential buyers. This to me seems to me like the classic "bait & switch," just in a new arena... The internet, where there aren't any laws governing it. Buyers beware!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Job

I purchased a car from Russ. he was very friendly and answered all of my question. He knew exactly what I needed. I also got a great rate on intrest rate. Try it out for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks!!!

Nice selection of low mile possible tuners, even had a ralliart. Low prices FTW. Haven't bought yet but I'll be back John! I promise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently purchased a 2008 BMW 5 series at this...

I recently purchased a 2008 BMW 5 series at this dealership for a company vehicle. This is the 9th car my family has purchased at Automax. We have always received great service and quick turnaround on purchasing. Additionally, I appreciate the competitive pricing they offer. Their rock bottom pricing approach alleviates the stress and anxiety of the car purchasing experience. My new BMW is very clean and really as good as new as far as I'm concerned. If you are buying a pre-owned car I highly recommend you start your shopping process here because you won't need to go anywhere else. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good peoples

Got Audi a4, fast for paperwork and good people at helping me. Best price, fast and easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I LOVE MY CAR!!!

A co-worker recommended them as the only place he buys from. After a lot of research I found that automax had the best selection and prices on low mileage Infiniti G37s so I went over. The whole experience was great. I've bought lots o cars over the years and I absolutely despise haggling. My wife stresses and the whole event becomes a huge burden. Their prices are low from the start, and my wife was relaxed throughout the entire experience. Two things I'm not used to when buying a car. Ultimately I found the G37S of my dreams and my wife is now wanting to go back for a TSX she fell in love with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just bought a car today 2/14/2012. The professionalism...

I just bought a car today 2/14/2012. The professionalism that was displayed there was great! They were more than helpful with any questions I needed answered, and getting me the best service. Rob Shaw was outstanding running around all over the dealership for me to help me get the right car that I needed. This is the second car my family has purchased from them and it definitely will not be the last. I recommend getting your car from them. From the introduction until the keys were placed in my hand the hospitality was always there. Thank you!! Jordan M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A Frustrating Experience

In the course my recent online car search, I found a car I was interested in buying at Automax Preowned in Framingham, MA. The salesman was helpful and promptly answered my questions. Shipping the car was a significant hassle, but we finally got it resolved. In going over the car, I have found numerous parts and equipment that are either broken or missing. The overall condition of the vehicle is significantly worse than I was told. Automax is currently working with me to resolve these issues, but this is a hassle I do not need. Overall I am not happy with how this process has played out and wish I had never given them my business.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good people,good follow up,financing quickly,we got the...

Good people,good follow up,financing quickly,we got the car we wanted at below Blue Book. Overall a very god experience with fun people and first and foremost my wife is happy ! Tony and Carolyn T

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Paul was so personable. My husband and I were pleased...

Paul was so personable. My husband and I were pleased with his positive, friendly, and warm attitude. Always a pleasure to be around. Don was great at helping us get approved in such a short time. Pat and the owner were very attentive. We purchased our Dodge journey and we will be back for the purchase of our 2nd vehicle. Thanks Automax. you guys are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.