AutoMax Preowned Framingham

i had a really good experiance working with mike we went on four test drives was able top accomedate me on a better rate than my bank . will go back.

Great, efficient and friendly customer service, fast purchase, good quality cars and good prices, very happy with everything and with my new car, soon in the streets! Michael, great energy and sense of humor, very helpfull!

very pleasant working with Michael he made it easy from the start great cars great prices good service cant beat that. will recommend to all my family.

Agreed to an all-in price (car, trade-in, tax, title, etc.) on a car with the sales person (Louis), who confirmed it with his sales manager. This took 2 1/2 hours, test-drove a few cars plus negotiations, it took a while...then I had to wait an hour and 10 minutes to talk to the business manager to do the paper work/financing. I asked sales person and a sales manager how long it will be to talk to the business manager 3 times - they assured me that I was next and he is just finishing up with the person he's speaking with. I asked if I could just come back tomorrow to finish the deal, they said no the car would go back "to market". Finally got in with John the business manager. He tells me my payment will be $375/month. It should only be about $320/month. He explains that in order for them to add $1500 on my trade-in they need to finance me at 6.24%, I was expecting 2.5-3%. Told him I will just get financing from my bank. He said - they wouldn't be able to do the deal as is because "they need to make up money for giving me another $1500 on my trade". This -obviously- made no sense to me. John tells me that I should take the loan as proposed for 3-4 months then, I’m guessing refinance it, he never explained what happens after 3-4 months. Other than the loan would stay in effect and I end up paying ~$4000 more than I should over the term of it. I asked why would I bother doing that – silence. John left to speak with sales manager, I never saw him again. After a few minutes Louis the sales person came back in. He tries to re-explain the deal we agreed to. Also stating "they need to make up money for giving me another $1500 on my trade". Originally we never spoke about them making up money on trade-in value, or payments or financing only price and all-in costs. He also suggested that I take their proposed financing for 3-4 months, again I’m only guessing refinance it, he never explained what happens after 3-4 months either. I also asked him why would I would I do that – silence. At this point I’m pretty upset/angry…I go out and talk to a sales manager – who tries to explain to me “they do not make any money on the interest rate, only fees from financing”. He wouldn’t/couldn’t explains what those fees are to me. I asked what bank is charging 6.24% interest – he wouldn’t/couldn’t tell me. Told him he just wasted 3 ½ hours of my time. He told me “no they didn’t. We gave you an opportunity to buy a car”. Which is true, however I was the only one dealing in good faith. At this point I looked at all 3 of the sales managers behind their counter and shouted at them “You all SUCK”…. silence…I left…wasting 3 ½ hours of my time.

I recently purchased a vehicle at AutoMax - the staff there from Mike Hanley (sales), finance, and service are top notch and professional all the way. The whole process was painless, everyone followed through and did everything they committed to doing. I highly recommend AutoMax to anyone.

Agreed to an all-in price (car, trade-in, tax, title, etc.) on a car with the sales person (Louis), who confirmed it with his sales manager. This took 2 1/2 hours, test-drove a few cars plus negotiations, it took a while...then I had to wait an hour and 10 minutes to talk to the business manager to do the paper work/financing. I asked sales person and a sales manager how long it will be to talk to the business manager 3 times - they assured me that I was next and he is just finishing up with the person he's speaking with. I asked if I could just come back tomorrow to finish the deal, they said no the car would go back "to market". Finally got in with John the business manager. He tells me my payment will be $375/month. It should only be about $320/month. He explains that in order for them to add $1500 on my trade-in they need to finance me at 6.24%, I was expecting 2.5-3%. Told him I will just get financing from my bank. He said - they wouldn't be able to do the deal as is because "they need to make up money for giving me another $1500 on my trade". This -obviously- made no sense to me. John tells me that I should take the loan as proposed for 3-4 months then, I?m guessing refinance it, he never explained what happens after 3-4 months. Other than the loan would stay in effect and I end up paying ~$4000 more than I should over the term of it. I asked why would I bother doing that ? silence. John left to speak with sales manager, I never saw him again. After a few minutes Louis the sales person came back in. He tries to re-explain the deal we agreed to. Also stating "they need to make up money for giving me another $1500 on my trade". Originally we never spoke about them making up money on trade-in value, or payments or financing only price and all-in costs. He also suggested that I take their proposed financing for 3-4 months, again I?m only guessing refinance it, he never explained what happens after 3-4 months either. I also asked him why would I would I do that ? silence. At this point I?m pretty upset/angry?I go out and talk to a sales manager ? who tries to explain to me ?they do not make any money on the interest rate, only fees from financing?. He wouldn?t/couldn?t explains what those fees are to me. I asked what bank is charging 6.24% interest ? he wouldn?t/couldn?t tell me. Told him he just wasted 3 ? hours of my time. He told me ?no they didn?t. We gave you an opportunity to buy a car?. Which is true, however I was the only one dealing in good faith. At this point I looked at all 3 of the sales managers behind their counter and shouted at them ?You all SUCK??. silence?I left?wasting 3 ? hours of my time.

Very excited bought my first car mike was fun an full energy answered all my questions an made me feel comfortable easy process I am going to tell all my friends.

I was recommended to dealership from my cousin who bought a car their meet my salesman mike easy to talk to made things easy cant wait to pick my car up.

Trading a car from Mike Hanley at Automax in Framingam was such a very good experience. He made it so easy and I got a very good deal so definetily I recomend anyone who is on market for a car to come and visit this dealership. Dont forget ask for Mike !

buying a car from mike was awesome great prices easy no haggle an right to the point financing was easy to thank you jean. I would reccomend