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AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

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Quick and easy

I had my car serviced at Auto max and it was quick and easy. The service desk is friendly and professional. My car was serviced in under an hour and the cost was reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review for AutoMax. We are pleased to know that you were happy with all of our services and that our staff was friendly with you. We hope to see you return in the future!

New car, easy process

I was in the market for a new vehicle and through online searching I found the car I was looking for at the price point I was comfortable with. Automax was great to work with and it was truly the first time buying a vehicle wasn’t an uncomfortable tedious process. Pedro was a great help... thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave a review. We know buying a car can be a stressful process and we are glad that you put your faith in Automax. Customer service is a big aspect to our business and it makes us know we are doing a good job when you leave these reviews. I will pass this along to Pedro and please call in with any future issues or concerns!

Used car

Called made appointment with Jess who gave me information on the vehicles went to dealership and meet my salesman Michael told him our situation he was very professional about and began to take us on test drives and made the rest of the car buying experience easy no pressure thanks guys ss

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review AutoMax. Additionally, we are pleased that Michael and Jess were both able to provide you with a great, stress-free, experience. Enjoy the purchase and we hope you recommend us to a friend or come back in the future!

Keep searching

Wish they had gave me more than a quarter tank of gas in my new vehicle and detailed the car as they promised. They were reluctant to give me the inspection sticker same day as promised and wanted me to come back another day. Seeing as i has traveled an hour to get there i didn?t think that made sense. They are a fast business don?t expect above and beyond service from them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Penelope, we regret to find hear about your troubles with your purchase. All customers should be treated to the upmost standard and your problem with the gas tank was addressed to the company. We hope your purchase is up to your expectations and that you consider our services in the future.

Awesome

Mike was knowledgeable an friendly he took the time to help me find the car of dreams awesome experience.i would recommend any body here .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for taking the time to leave a review for AutoMax. Mike is a great asset to our company and we are glad that he was able to help you get the car you really wanted. We hope you enjoy the purchase and please call in with any concerns or issues.

great service

Jef was very efficient, professional and to the point. He was also pleasant and friendly.Our car was ready when he said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very good

My sales rep was very pleasant and easy to talk with. No pressure and fully informed. It was a little odd to have to drive a short distance to Marlboro to complete the financing, but it gave us more time to drive the car and learn about it. You can't go wrong with a guy who personally saved 5 kittens!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Acadia Denali 2015

As a first time customer buying a new car, my experience at AutoMax in Framingham was excellent. John was absolutely wonderful! His professionalism and knowledge in his work was what I was looking forward to encounter. I never felt pressured into making any decisions in fact, I felt a sense of trust and honesty. John was very attentive, in answering any questions I had even off hours. John made my buying experience smooth and easy. Overall, my experience at AutoMax in Framingham was great!! I encourage you to stop by AutoMax for your next car shopping experience. Attentive, professional and prompt! Thank you John :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car buying

Went to Framingham automax for the selection and reasonable prices. Worked with John Brita. He was great on the test drives. He worked to answer my questions and didn't rush me through the process. He was courteous to myself and my family. Hopefully picking up my car today or tomorrow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Professional.

I was looking for a specific SUV, a Ford Explorer Sport, with lower miles and in a recent year. I found 5-6 similar Exporers in the area, and Automax Framingham had two of them. After getting the best offers from each dealership, I decided to go with Automax Framingham because of the professionalism and diligence of the salesperson I worked with, John Brita. John demonstrated tremendous patience in working with me to make a deal. The Automax Exporer was not the lowest price I had on the table, but due to John's high level of service, my wife and I decided to give him the business. We would definitely buy another car from Automax, and from John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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