Reviews
Write a reviewHonest people, best service
At 65, I?ve bought dozens of new vehicles over the years. I?ve learned to stick with good dealers when buying and servicing vehicles. ?Good? means honest and capable. Acton Ford fits both for buying and service. That?s why I have been using them for over 20 years. Saves time and money and stress. They get it done right when I need it done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
Acton Ford always takes care of me. Friendly staff,...
Acton Ford always takes care of me. Friendly staff, convenient times for drop-off service. Very clean/focus on safety in this COVID era. I highly recommend them and won't look anywhere else for my Ford service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and best deals. Dan in Service is always...
Great service and best deals. Dan in Service is always the best. John Santoro very helpful and friendly. All in all it's a great place to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my car new and during the finance phase- they...
I purchased my car new and during the finance phase- they messed up all the paperwork and I also purchased the tire protection plan. Without authorization and unknown to me they cancelled the tire plan and I was left without coverage.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Repair to my 2016 Ford Focus on October 29, 2020
Matt Maillet and Jay Porter took excellent care of the brake repair to my 2016 Ford Focus. Excellent customer service by both employees. I would recommend Acton Ford to a friend .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Acton Ford Inc, we value our guests and we look forward to seeing you on your next visit. Take care!
Car service and repair.
I was very satisfied with the quality of service. Car also needed a repair work that was performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yury, thank you for sharing your positive experience! It is great to hear our Staff took such great care of you! We hope to see you here again! Safe travels!
Service
All the service guys are professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, we're happy you found our staff to be so supportive during your experience here at Acton Ford Inc. Please let us know if there is ever anything else we can do for you! Safe travels!
SERVICE ABOVE AND BEYOND... THE BEST PROVIDED PICKUP AND...
SERVICE ABOVE AND BEYOND... THE BEST PROVIDED PICKUP AND DELIVERY EXCELLENT FOLLOW UP WOULD RECOMMEND TO ALL RELATIONSHIP WITH OWNER DAVID FOR OVER 30 YEARS.. THE BEST
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and timely repair. The bill came to...
Excellent service and timely repair. The bill came to about what I expected based on an internet search. I waited for the car and was finished on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Acton Ford repaired, aligned, Mass State Inspected,...
Acton Ford repaired, aligned, Mass State Inspected, performed maintenance, and then detailed our Acura so perfectly that it looks like the day it was new. Everyone at Acton Ford, the service people, mechanics, parts department, new car sales, management, etc., is professional and customer oriented. That is why I have been loyal customer for over 25 years. Keith
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair