Herb Chambers Honda of Burlington

Salesman was very through and helpful. No pressure to buy. Worked with us on the budget we came with, did not try to go just a little bit more. greatly appreciated.

I bring my Honda Accord to Herb Chambers for service and also for my Mass inspection stickers. This past visit was for an inspection sticker.

I have been Honda customer for 14 years and I don't want to change for other brand.

I am a long time customer of Burlington Honda. I am always satisfied with their work. Good customer service. I went to servicing my car on Saturday 10/03/15 at 9:00 am the place was packed. I thought I was going to wait indefinitely. The person who received told me my car will be ready in 2 hrs. Exactly 2:00 hrs I was called to the service desk to pick up my car.

A bit of a haul to walk up to the back of the lot to look for 2015 Accords other then that it was fine.

Patrick Sisk made the lease turn in and re-lease of another CRV easy and painless. In & out in record time - with a new vehicle. Thank you! Only problem that I am sure that you are aware of is the parking

The only place I bring my Honda Civic Hybrid for service is Herb Chambers in Burlington. I have had only positive experience and results from their service department. A+ Rating

The service department has always treated me very well. they are polite ,professioinal and always do only what is necessary. When the job is completed the poeple at the check are just as professional and freindly June Fraser was great in the caring way she handled me and my situation

Both John Silva and Christopher Glen go above and beyond to get the Odyssey and Accord on the road. They both have answered my concern on the vehicles - regular service, recalls and resolve the rattling noise on the heat shield above catalytic converter. Yet, the labor pricing for securing heat shields is beyond my expectation. It costs $129 to install and tighten two converter clamps which I find is very expensive and outrageous. I expect the total cost for labor and parts pricing between $100 flat but not $158.90. Moreover, while I am waiting for the vehicle in service, I have overheard an employee was on the speakerphone with a customer requesting social security number, date of birth and address. The employee should have close the door and use a wireless handset when requesting the sensitive information above. The remote control for the television in the waiting room is not working therefore I am stucked watching Bravo channel - I wish to change the channel. Please get a replacement remote control for the Panasonic television. Parking lot is a bit tight to squeeze. I wish this area can be expanded.

Only 1 h waiting time for oil change with complimentary car wash. This was at lunch time when they are really busy.