Reviews
The dealership is convenient, it is comfortable to relax in while you wait, but most important, the two salespeople I dealt with were excellent.
The dealership is convenient, it is comfortable to relax in while you wait, but most important, the two salespeople I dealt with were excellent.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi FredvisitsAudi, thanks so much for rating us so high! Be safe on the road!
THANK YOU TARA @ Audi Burlington- you are awesome!!! I was looking for a first car for my daughter and ended up at Audi Burlington after a terrible experience being sold a lemon at colonial Nissan. Originally we had purchased a used suv from another dealer and the check engine light came on 10 minutes after I drove off the lot. First it was the catalytic converter, then the turbo, then an O2 sensor, the. They told me it was a map sensor…they “fixed” it only for the check engine light to come back on 5 days later…..tried to fix it again only for the check engine light to return a third time….needless to say a lemon for sure… that vehicle got returned as it was functional for only 6 of the 40+ days we had it.. This left me back to searching endlessly online trying to find an affordable decent used car that would be safe and reliable for my daughter. From the moment I walked in Audi Burlington I was greeted by Tara. He was informative and gave me all the info I was asking without pressure to try to get into something different or more expensive. (Again this is a first car for my daughter) Once I confirmed I wanted to purchase the vehicle he made everything so easy! No nonsense, no haggling, no hidden fees. I was able to do some of the paperwork online which made it even easier. They were waiting on the title as the vehicle was recently traded but Tara kept me updated the whole time. As soon as it came he let me know and I went over and completed the deal in just a few hours. They also were able to do the inspection in house so I was able to drive off with everything done. Amir helped with the paperwork and that was also super easy. After having a really bad experience elsewhere it was refreshing to know there are still legit honest dealerships out there. As someone who did tons of searching their prices are fair, and more importantly the used cars they sell are reliable and fully checked out. If you are in the market for a vehicle do yourself a favor and head to Audi Burlington and ask for Tara. You won’t be disappointed!
THANK YOU TARA @ Audi Burlington- you are awesome!!! I was looking for a first car for my daughter and ended up at Audi Burlington after a terrible experience being sold a lemon at colonial Nissan. Originally we had purchased a used suv from another dealer and the check engine light came on 10 minutes after I drove off the lot. First it was the catalytic converter, then the turbo, then an O2 sensor, the. They told me it was a map sensor…they “fixed” it only for the check engine light to come back on 5 days later…..tried to fix it again only for the check engine light to return a third time….needless to say a lemon for sure… that vehicle got returned as it was functional for only 6 of the 40+ days we had it.. This left me back to searching endlessly online trying to find an affordable decent used car that would be safe and reliable for my daughter. From the moment I walked in Audi Burlington I was greeted by Tara. He was informative and gave me all the info I was asking without pressure to try to get into something different or more expensive. (Again this is a first car for my daughter) Once I confirmed I wanted to purchase the vehicle he made everything so easy! No nonsense, no haggling, no hidden fees. I was able to do some of the paperwork online which made it even easier. They were waiting on the title as the vehicle was recently traded but Tara kept me updated the whole time. As soon as it came he let me know and I went over and completed the deal in just a few hours. They also were able to do the inspection in house so I was able to drive off with everything done. Amir helped with the paperwork and that was also super easy. After having a really bad experience elsewhere it was refreshing to know there are still legit honest dealerships out there. As someone who did tons of searching their prices are fair, and more importantly the used cars they sell are reliable and fully checked out. If you are in the market for a vehicle do yourself a favor and head to Audi Burlington and ask for Tara. You won’t be disappointed!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
Pedro was amazingly helpful and responsive to my questions and concerns. My entire experience was amazing
Pedro was amazingly helpful and responsive to my questions and concerns. My entire experience was amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are delighted to see this rating! Have a great day!
Overall the service was good. They just need to resolve their issues with the new system that they are using for when the financing application needs to be filled out. The system has a lot of glitches and it took a long time to finally get the application completed
Overall the service was good. They just need to resolve their issues with the new system that they are using for when the financing application needs to be filled out. The system has a lot of glitches and it took a long time to finally get the application completed
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
From the beginning to date, My experience was exceptional. My sales person was Keith. He couldn?t do enough for me. I know with Keith there was no pressure whatsoever. Will make you feel very comfortable answer any questions go for a test drive and say I?ll let you know and go. I can?t say enough about them ( Dealership ) even my finance person, Michael .
From the beginning to date, My experience was exceptional. My sales person was Keith. He couldn?t do enough for me. I know with Keith there was no pressure whatsoever. Will make you feel very comfortable answer any questions go for a test drive and say I?ll let you know and go. I can?t say enough about them ( Dealership ) even my finance person, Michael .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
This is a very nice group. Very respectful and not pushy at all. They have an excellent product line and sell it with confidence.
This is a very nice group. Very respectful and not pushy at all. They have an excellent product line and sell it with confidence.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Polite, fast and professional service. Kept me informed in the progress of the work. Very comfortable and well. - supplied waiting area!
Polite, fast and professional service. Kept me informed in the progress of the work. Very comfortable and well. - supplied waiting area!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted to see this rating! Have a great day!
Very helpful and simple. Made the car buying process easy. Mike Rosario was very helpful.
Very helpful and simple. Made the car buying process easy. Mike Rosario was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
So far everything has been fine. Easy to get appointments. Work was done as expected. Tony was great to work with on this last visit — a good communicator who listened to what I said.
So far everything has been fine. Easy to get appointments. Work was done as expected. Tony was great to work with on this last visit — a good communicator who listened to what I said.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
outstanding customer service loaner car provided for me at the dealership check-in was quick and very professional, answering all of my questions car was ready at the estimated time
outstanding customer service loaner car provided for me at the dealership check-in was quick and very professional, answering all of my questions car was ready at the estimated time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your review! Happy motoring!