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Audi Burlington

(3,822 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award 2014 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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Reviews

(3,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Burlington from DealerRater.

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The dealership is convenient, it is comfortable to relax in while you wait, but most important, the two salespeople I dealt with were excellent.

The dealership is convenient, it is comfortable to relax in while you wait, but most important, the two salespeople I dealt with were excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi FredvisitsAudi, thanks so much for rating us so high! Be safe on the road!

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THANK YOU TARA @ Audi Burlington- you are awesome!!! I was looking for a first car for my daughter and ended up at Audi Burlington after a terrible experience being sold a lemon at colonial Nissan. Originally we had purchased a used suv from another dealer and the check engine light came on 10 minutes after I drove off the lot. First it was the catalytic converter, then the turbo, then an O2 sensor, the. They told me it was a map sensor…they “fixed” it only for the check engine light to come back on 5 days later…..tried to fix it again only for the check engine light to return a third time….needless to say a lemon for sure… that vehicle got returned as it was functional for only 6 of the 40+ days we had it.. This left me back to searching endlessly online trying to find an affordable decent used car that would be safe and reliable for my daughter. From the moment I walked in Audi Burlington I was greeted by Tara. He was informative and gave me all the info I was asking without pressure to try to get into something different or more expensive. (Again this is a first car for my daughter) Once I confirmed I wanted to purchase the vehicle he made everything so easy! No nonsense, no haggling, no hidden fees. I was able to do some of the paperwork online which made it even easier. They were waiting on the title as the vehicle was recently traded but Tara kept me updated the whole time. As soon as it came he let me know and I went over and completed the deal in just a few hours. They also were able to do the inspection in house so I was able to drive off with everything done. Amir helped with the paperwork and that was also super easy. After having a really bad experience elsewhere it was refreshing to know there are still legit honest dealerships out there. As someone who did tons of searching their prices are fair, and more importantly the used cars they sell are reliable and fully checked out. If you are in the market for a vehicle do yourself a favor and head to Audi Burlington and ask for Tara. You won’t be disappointed!

THANK YOU TARA @ Audi Burlington- you are awesome!!! I was looking for a first car for my daughter and ended up at Audi Burlington after a terrible experience being sold a lemon at colonial Nissan. Originally we had purchased a used suv from another dealer and the check engine light came on 10 minutes after I drove off the lot. First it was the catalytic converter, then the turbo, then an O2 sensor, the. They told me it was a map sensor…they “fixed” it only for the check engine light to come back on 5 days later…..tried to fix it again only for the check engine light to return a third time….needless to say a lemon for sure… that vehicle got returned as it was functional for only 6 of the 40+ days we had it.. This left me back to searching endlessly online trying to find an affordable decent used car that would be safe and reliable for my daughter. From the moment I walked in Audi Burlington I was greeted by Tara. He was informative and gave me all the info I was asking without pressure to try to get into something different or more expensive. (Again this is a first car for my daughter) Once I confirmed I wanted to purchase the vehicle he made everything so easy! No nonsense, no haggling, no hidden fees. I was able to do some of the paperwork online which made it even easier. They were waiting on the title as the vehicle was recently traded but Tara kept me updated the whole time. As soon as it came he let me know and I went over and completed the deal in just a few hours. They also were able to do the inspection in house so I was able to drive off with everything done. Amir helped with the paperwork and that was also super easy. After having a really bad experience elsewhere it was refreshing to know there are still legit honest dealerships out there. As someone who did tons of searching their prices are fair, and more importantly the used cars they sell are reliable and fully checked out. If you are in the market for a vehicle do yourself a favor and head to Audi Burlington and ask for Tara. You won’t be disappointed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

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Pedro was amazingly helpful and responsive to my questions and concerns. My entire experience was amazing

Pedro was amazingly helpful and responsive to my questions and concerns. My entire experience was amazing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to see this rating! Have a great day!

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Overall the service was good. They just need to resolve their issues with the new system that they are using for when the financing application needs to be filled out. The system has a lot of glitches and it took a long time to finally get the application completed

Overall the service was good. They just need to resolve their issues with the new system that they are using for when the financing application needs to be filled out. The system has a lot of glitches and it took a long time to finally get the application completed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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From the beginning to date, My experience was exceptional. My sales person was Keith. He couldn?t do enough for me. I know with Keith there was no pressure whatsoever. Will make you feel very comfortable answer any questions go for a test drive and say I?ll let you know and go. I can?t say enough about them ( Dealership ) even my finance person, Michael .

From the beginning to date, My experience was exceptional. My sales person was Keith. He couldn?t do enough for me. I know with Keith there was no pressure whatsoever. Will make you feel very comfortable answer any questions go for a test drive and say I?ll let you know and go. I can?t say enough about them ( Dealership ) even my finance person, Michael .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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This is a very nice group. Very respectful and not pushy at all. They have an excellent product line and sell it with confidence.

This is a very nice group. Very respectful and not pushy at all. They have an excellent product line and sell it with confidence.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Polite, fast and professional service. Kept me informed in the progress of the work. Very comfortable and well. - supplied waiting area!

Polite, fast and professional service. Kept me informed in the progress of the work. Very comfortable and well. - supplied waiting area!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to see this rating! Have a great day!

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Very helpful and simple. Made the car buying process easy. Mike Rosario was very helpful.

Very helpful and simple. Made the car buying process easy. Mike Rosario was very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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So far everything has been fine. Easy to get appointments. Work was done as expected. Tony was great to work with on this last visit — a good communicator who listened to what I said.

So far everything has been fine. Easy to get appointments. Work was done as expected. Tony was great to work with on this last visit — a good communicator who listened to what I said.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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outstanding customer service loaner car provided for me at the dealership check-in was quick and very professional, answering all of my questions car was ready at the estimated time

outstanding customer service loaner car provided for me at the dealership check-in was quick and very professional, answering all of my questions car was ready at the estimated time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your review! Happy motoring!

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