Audi Burlington Hours
The team at Audi Burlington have met the needs of our Audi clients in the greater Boston area for over 30 years. Herb Ch
ambers goal is to give superior assistance for all Audi Parts, Service and New and Used Sales requirements. Audi Burlington has earned the prestigious Audi Magna Award recognizing the Top Audi Dealers in the U.S. This award is for excellent all around performance for Audi in New Sales, Used Sales, Parts Sales, Customer Service and several other important areas. Audi established the Magna Society to recognize U.S. dealerships that stand out as the best-of-the-best.
"Allow us to demonstrate our commitment to excellence!"
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Excellent customer service. I wanted a color interior that was not in inventory. They helped find it for me. Everything went smooth with the purchase.
I bought Q3 from Andrew Sekler. His attention to my concerns and questions was professional and sincere. I never felt rushed but I did feel He cared about... my issues and that I felt comfortable with my decision. No matter how busy he was, I always felt that he met my needs.
My wife and I took the day off from work to shop for a car, it had been over five years since we did this process of car buying. When we entered the showroom... it was nicely laid out with a sample of the different model range of the type of vehicle posed in a row. We were interested in an SUV in the size range of the Audi Q5. We were casually looking at the showroom Q5 when Sven asked us if we had anyone assisting us. We replied that we recently arrived and were interested in looking at the Q5. Sven said he would get a Sales Associate to assist us. Soon he returned with Jay Levy. After a brief conversation on what we were looking for, Jay gave us several selections to look at and brought around Q5 for us to test drive. Both my wife and I drove the Q5 and returned to the showroom to talk about the numbers. After we got the price, we let Jay know we were still in the shopping phase and had other makes to look at yet and would get back to him later. After looking at and driving other similar vehicles and discussing the pros and cons of each we called Jay back and talked about our options in making the Audi ours. We were able to reach an amicable deal and returned to the Burlington Audi and hashed out the details for the deal. After walking us through the process, we finalized the deal and moved on to closing it with the Josh. Josh explained our options for financing and additional add-ons. All in all a pleasant experience for and unpressured arrival to leaving as the happy owners of a new Audi.
Thank you, Al, for taking time out of your day to write this great review! Sven, Jay and Josh are valued members of the team and I'm so happy to know ...that they took such good care of you both. Please let us know if there is anything else we can help with. Best, Adnan Sehovic, General Manager
I would say giving 5 star rating to Brendan is less I would be considering 200*** rating for him. I am a customer whom is totally disappointed from Audi... Nashua and went to Burlington Audi to buy Q3. When I reached Audi Burlington Brendan was my guy to help me in going through the car. He is one of the best guy I have ever seen in the my car sales representative's. The way he treated me and detailed about the vehicle was really clear and understanding way about the car. Usually when you meet the sales representatives they will be in a hurry to close the business as much as they can but Brendan was not in that way he was so patient and being kind and bared all my requirements and fulfilled my needs in buying the car. It took a bit long Time for all my process and paper work to be done and in the mean while Brendan was communicating and updating me in each a every part, this kind of service I don't think you will get with any other person. And finally I would like to give him a big thank for giving me my dream car.
Audi Brand Specialist
Client Care Specialist
I stopped into the closest Audi dealership to my home and it was a terrific decision. Jennifer Rosen introduced herself to me in the showroom and within... an hour I was a very happy owner of a new Q5. She was extremely knowledgeable, informative and courteous. She listened to my request for model and color and had a test ride vehicle a the front door in minutes. She was easily adaptable to my change of colors and made my experience a blast. If I was buying another Audi I would not hesitate to seek Jennifer out. Thanks, great staff.
My wife and I recently bought a 2019 Audi Q7 with the help of Andrew Secker. he was able to answer all questions we had about the car and was efficient... and so friendly. He never made us feel rushed or under pressure which was greatly appreciated. We live in Maine and he was able to make the delivery process seamless and quick. Very lucky to have had his help! -Isaac
I had a great experience working with Andrew. He pinpointed what I was looking for and made the process enjoyable and easy. Andrew has excellent knowledge... of Audi connect that made the setup simple.
I just bought a new Audi and traded in my old car. Andrew was professional and helpful. He provided us with options that meet our requirements. Charges... and prices were transparent. I was also able to use my Audi Affinity certificate to get a corporate discount. Andrew very kindly and helpfully answered my questions and walked me through the whole process, including sales, insurance and DMV procedures. He responded and actioned quickly upon my requests.
I was recently at this dealership to lease a new Audi. My experience was enjoyable from top to bottom. Jay was professional, personable and helpful.... He made a process that is generally tedious an absolute pleasure.
I just purchased my third Audi from Audi Burlington. I searched and spoke with other dealers around New England but found that Jay Levy and Audi Burlington... were the best quipped to answer all 350 of my questions and were highly transparent in the sales process, finance and service. I recommend Jay Levy as your go to sales professional and if you are in for service, Jim Parolisi is your person. Can diagnose an issue blindfolded, asleep and one a different continent via phone.