Reviews
Great experience. Noeem Morris was very efficient and helpful with the buying process. Gave me time to make up my mind. Got the car I wanted at a good price
Great experience. Noeem Morris was very efficient and helpful with the buying process. Gave me time to make up my mind. Got the car I wanted at a good price
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best experience by far. Sales Team was amazing and very patient with me. Bought the new BMW X3 2026 and it was an amazing experience. Best in class Service Andre and Team.
Best experience by far. Sales Team was amazing and very patient with me. Bought the new BMW X3 2026 and it was an amazing experience. Best in class Service Andre and Team.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was surprised when I pulled in for the service to change the oil, the advisor told pull me to his Dexter. Tell me my car will cost over $3000 for repair before any inspection Noor any review from his mechanic. I immediately refused that and waited into the mechanic report and my car to be only need Oil Change not what he has suggested. I was disappointed.
I was surprised when I pulled in for the service to change the oil, the advisor told pull me to his Dexter. Tell me my car will cost over $3000 for repair before any inspection Noor any review from his mechanic. I immediately refused that and waited into the mechanic report and my car to be only need Oil Change not what he has suggested. I was disappointed.
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.
Has always received the best service repairs with the expert advice of Jay Buis, my service manager. Service repairs from oil changes to battery replacements have been handled well.
Has always received the best service repairs with the expert advice of Jay Buis, my service manager. Service repairs from oil changes to battery replacements have been handled well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alex, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Brendan Dorsey was so impressive from the minute I walked in he introduced himself. No high pressure but a whole lot of knowledge creating trust and friendship. I have since recommended him to my son-in-law a former BMW owner who went to another high end brand and will return to BMW now.
Brendan Dorsey was so impressive from the minute I walked in he introduced himself. No high pressure but a whole lot of knowledge creating trust and friendship. I have since recommended him to my son-in-law a former BMW owner who went to another high end brand and will return to BMW now.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Custom ordered a new BMW X1. The car came in a couple weeks sooner than the 3 month expected wait time! Honored the deal we negotiated during the order process without any issues when I actually took delivery of the car. A very good experience. They even threw in a couple unexpected perks upon taking actual delivery.
Custom ordered a new BMW X1. The car came in a couple weeks sooner than the 3 month expected wait time! Honored the deal we negotiated during the order process without any issues when I actually took delivery of the car. A very good experience. They even threw in a couple unexpected perks upon taking actual delivery.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My salesperson, Brendan, made buying my new BMW a great experience. He was knowledgeable, professional, and made the entire process smooth and stress-free. I truly appreciate his excellent customer service and would highly recommend working with him.
My salesperson, Brendan, made buying my new BMW a great experience. He was knowledgeable, professional, and made the entire process smooth and stress-free. I truly appreciate his excellent customer service and would highly recommend working with him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stacey, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Thanks again for the recommendation, and have an amazing day!
Amazing employees and amazing place to buy a car. The best if you want an awesome car
Amazing employees and amazing place to buy a car. The best if you want an awesome car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hubert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a Team effort. All sales personnel pitched in for the sake of the sale. Very nice.
It was a Team effort. All sales personnel pitched in for the sake of the sale. Very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Shannon(Service Manager) and CJ(Service Advisor) were fantastic. They took great care of me and mu car. The detail I received was fantastic
Shannon(Service Manager) and CJ(Service Advisor) were fantastic. They took great care of me and mu car. The detail I received was fantastic
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Patrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.