Kelly Jeep Chrysler

Pholy helped me with the purchase, he is very nice and helpful! This is the best experience ever! Highly recommend!

Both Yamen and Alex are the real day: incredibly honest, hardworking, and genuinely friendly. I can't say enough good things. If you need ANYTHING, I would contact these guys before anyone else. I'm so thankful they helped me through the buying process. Thank you both so so much!!!

Pholy helped me with the purchase, he is very nice and helpful. He made the process smooth and fun. It's the best experience ever! Very professional. Very helpful.

Pholy is the best at what he does, this is my second experience of great and knowledgeable service with pholy. He keeps you informed as to the process step by step making sure you are getting the most for your money. He also listens to your needs and makes sure they are meet. Thanks for all you do for my family and I when we come in to the dealership.

I worked with Enrico Bonfardeci at Kelly Jeep Lynnfield MA. He went over and above any help or knowledge I required. He’s informed, congenial, and patient. I will highly recommend him if any friend asks me about purchasing a jeep

I’ve been using Kelly Jeep for my service needs exclusively for four years. They have been absolutely exceptional. Not only is the technical work outstanding, the customer service is truly that which other companies should model themselves after. The service manager, Moses, that I’ve predominantly dealt with has been extremely mindful of my time, needs, and the outcome of the service. An absolute pleasure to work with even when service issues become a bit complicated.

I bought my car from this location years ago and it was always my one and only place to take my car for any service or repair. However after leaving many positive reviews after my previous visits, the last 2 times I was absolutely disappointed to the point that now I am thinking how many times I was charged for no good reason!! here is why: My left brake was making squeaking noise, so I had the team to fix it. I was told I need to replace Caliper disk brake and some other pieces which ended up costing me over $700. Took the car back home and the issue wasn't fixed! So back again, this time I was told they have replaced the right side!! (why? not sure when issue was on left side), so they told me they will need to do the same on left side to make the issue goes away. After spending around $600 on top if that $700, I was once again left with a car that was not fixed!! I called them and made an app again for when I am back from my trip, when couple days prior to the appointment they called me to say they don't have enough staff and wanted to reschedule my appointment, after fighting back and insisting to keep my appointment, they finally gave me an appointment. But at that point something hit me hard, why would I have to fight for my app to begin with on the issue that they never fixed yet charged me over 1K!!!! so I canceled my app and decided to go to another shop. Took a copy of my repairs at this dealership and when I showed them to the new shop, they laughed at me!! I guess what happened to me was common in dealership. Basically getting charged for something that was not needed to change so I had to go back and spend more money on the small issue which could only be solved with changing a brake pad. I recommend to everyone to shop around before letting them to fix what was not even broken and save your time and money!! I would not go back to this location for sure.

I bought my car from this location years ago and it was always my one and only place to take my car for any service or repair. However after leaving many positive reviews after my previous visits, the last 2 times I was absolutely disappointed to the point that now I am thinking how many times I was charged for no good reason!! here is why: My left brake was making squeaking noise, so I had the team to fix it. I was told I need to replace Caliper disk brake and some other pieces which ended up costing me over $700. Took the car back home and the issue wasn't fixed! So back again, this time I was told they have replaced the right side!! (why? not sure when issue was on left side), so they told me they will need to do the same on left side to make the issue goes away. After spending around $600 on top if that $700, I was once again left with a car that was not fixed!! I called them and made an app again for when I am back from my trip, when couple days prior to the appointment they called me to say they don't have enough staff and wanted to reschedule my appointment, after fighting back and insisting to keep my appointment, they finally gave me an appointment. But at that point something hit me hard, why would I have to fight for my app to begin with on the issue that they never fixed yet charged me over 1K!!!! so I canceled my app and decided to go to another shop. Took a copy of my repairs at this dealership and when I showed them to the new shop, they laughed at me!! I guess what happened to me was common in dealership. Basically getting charged for something that was not needed to change so I had to go back and spend more money on the small issue which could only be solved with changing a brake pad. I recommend to everyone to shop around before letting them to fix what was not even broken and save your time and money!! I would not go back to this location for sure.

Great experience with everyone I came in contact with! Appreciate the honesty with questions also!

Problem was diagnosed quickly and my car was ready the following day. I would recommend Kelly