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Kelly Jeep Chrysler

(1,422 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Yamen was great and he helped me out with the whole...

Yamen was great and he helped me out with the whole process. He walked through all the features that the car has and all the perks of being a new wrangler owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

took vehicle for oil change and tire rotation. excellent...

took vehicle for oil change and tire rotation. excellent service. my vehicle was taken in very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

You can buy a car anywhere today, my family and I have...

You can buy a car anywhere today, my family and I have bought 7 cars from Kelly Jeep! The reason is SERVICE, from top management to the yard person in the service department. Every person at this dealership understands how important the customers are and they prove it every time I visit them. I love this place! The service coordinator Colby told me a week to get a new touch screen for my car. Three days later they installed it in my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow we certainly appreciate your loyalty!! It means a lot to us knowing that you continue to experience excellent service and that everyone you have worked with taken excellent care of you and your Jeep! Thank you so much - if there is anything else we can do for you, please do not hesitate to reach out!

There is no one more on top of his game in this business...

There is no one more on top of his game in this business then Yamen and Andrew and the whole team at Kelly Jeep Chrysler. My family and friends have purchased well over 20 cars from the Kelly Auto Group and without question Yamen is at the top of the list of an overall exceptional experience. You will be treated fairly and have the full attention of everyone person at the dealership with whom your dealing with during your negotiation and transaction. If you like to be treated fairly, with no pressure look no further than Yamen at Kelly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, Andrew and the rest of the team, thank you!! We're so happy to know that you and your family and friends have had such great experiences with us over the years! It means a lot that you are always well taken care of and that Yamen has been extremely accommodating. We really cannot thank you enough for this thoughtful review as well as your loyalty! Please let us know if there is anything else we can do for you!

Reise was my Service Advisor. I Did not have a service...

Reise was my Service Advisor. I Did not have a service appointment however Reise treated me as though I did. He is professional and polite.My Grand Cherokee Overland was serviced in the time and for the price he quoted. Excellent service provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.
Dealer response

That's great to hear! We're glad that you had the opportunity to work with Reise and that he took excellent care of you and your Grand Cherokee! We will be sure to pass this along to Reise!

Wonderful people, very informative and courteous. Anthony...

Wonderful people, very informative and courteous. Anthony and Rob were very helpful at kelly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that! It's great that Samantha, Anthony, and Rob were all so helpful! We really appreciate you taking the time to share this with us!

Yamen was such a pleasure to work with. I would recommend...

Yamen was such a pleasure to work with. I would recommend to anybody looking to purchase a vehicle. I will be doing business with him in the future. He was really a great guy and you’re not always able to find that in the car business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen and Samantha, thank you! We're so glad that you had a great time working with them both and that Yamen helped get you into your new Jeep Wrangler! Your support really means a lot and we look forward to continue working with you!

Yamen is the best and makes the process easy! Always a...

Yamen is the best and makes the process easy! Always a great experience at Kelly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"We Make It Easy" is what we strive for here! We're so glad that is what you experienced with Yamen and that he took excellent care of you! Congratulations on your new Jeep!

Kelvin was awesome. Connor too. Car is great. Great...

Kelvin was awesome. Connor too. Car is great. Great service. A small glitch at end but all good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi David! We're happy to know that everything worked out and that Kelvin and Connor were both so helpful! We really appreciate you taking the time to share this with us!

A sincere thank you to Yamen for helping me surprise my...

A sincere thank you to Yamen for helping me surprise my son with his first wrangler. Yamen put in the extra effort to make this a special day, he even added balloons! This is our families 5th jeep purchase with Yamen and I have no doubt that there will be more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That's awesome - what a great surprise for your son! It is great that you had the opportunity to work with Yamen on getting your son his first Wrangler and that Yamen even made sure to add some nice touches to the surprise! We cannot thank you enough for your loyalty and support! We will be sure to pass this along to Yamen!