Reviews
Service department was great especially Angel.
Service department was great especially Angel. Who is very courteous and extremely helpful that is one of the reasons I keep bringing back my car Angel pimento
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you're ever in need of more help, please let us know!
I brought my car in for a noise in the right front tire
I brought my car in for a noise in the right front tire when I go over bumps. Was told it is the actuator in the ABS system. It’s not acceptable. On a brand new car I should not have to listen to scraping and grinding every time I go over bumps and put the brakes on.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and we apologize for your disappointment. We’ll review further with you directly. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.
The purchase process was straightforward, swift, and
The purchase process was straightforward, swift, and pleasant, and the selection of items was quite impressive. Akeem, the financing manager, facilitated the process with ease, and Isaac ensured everything was taken care of from the moment I arrived.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abimael, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
The purchase process was straightforward, swift, and
The purchase process was straightforward, swift, and pleasant, and the selection of items was quite impressive. Akeem, the financing manager, facilitated the process with ease, and Isaac ensured everything was taken care of from the moment I arrived.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Very pleasant and helpful they took my car right in
Very pleasant and helpful they took my car right in called me in an appropriate amt of time with problem and my car was fixed early afternoon next day . Denise was my advisor pleasant professional and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
P�simo servicio solo paga el carro a uno y le quieren
P�simo servicio solo paga el carro a uno y le quieren sacar asta la sonrisa todo s�per carro y se supone que si compran llantas te dan balanceo gratis ple 2 a�os eso estafa
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you the information and we’re sorry to hear of any concern. We’re glad to review this matter further however we’re unable to reference any servicing with the information provided. Please contact the team or the general manager Mark Giovanni at 978-739-3718 so that we can further review this concern.
Great experience all around, Sean was great!
Great experience all around, Sean was great! A+ service and knowledge of everything, thank ls again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Sean here at Ira Toyota of Danvers! Thank you again, and have a fantastic day!
All went well.
All went well. Nate csr did a nice job explaining the necessary repairs and followed up during the process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
Local and convenient.
Local and convenient. Friendly and knowledgeable. Explain any problems so any one can understand without car knowledge.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very good service please with the work but two hours for
Very good service please with the work but two hours for an oil change is not acceptable with an appointment
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- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and we apologize for the visit duration. Thank you for speaking with us further and we appreciate your patience. Thank you for your business and we look forward to seeing you in the future. Should you have any further concerns you are welcome to contact the general manager Mark Giovanni directly at 978-739-3718.