Reviews
Everything reaping to my vehicle was great.
Everything reaping to my vehicle was great. I think the snack bar could be better utilized and a snack machine should be available. As a diabetic, things went south and a panic almost set in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice dealership to do business with , staff members are
Nice dealership to do business with , staff members are cordial and professional. Listened to my needs and addressed my concerns.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great and fast service Isaac was a pleasure to work with
Great and fast service Isaac was a pleasure to work with also can’t beat the interest rates.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you have any further questions, please give us a call. We're always happy to help!
I have a 2024 Toyota RAV4 and only 10,900 miles on it.
I have a 2024 Toyota RAV4 and only 10,900 miles on it. Went in for 6 month service. Was told it was recommended to get an alignment and tire rotation not covered under service contract and paid $193. Waited over 2-1/2 hours because I don't know why. My 3rd visit to IRA Toyota and it was terrible in my opinion.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback and we apologized the visit didn't meet with your expectations. Thank you for speaking with us directly to go into further detail revolving the information and the cause for the delay. We appreciate your patience and your business. Should you have any concerns in the future you're welcome to contact the general manager Mark Giovanni directly at 978-739-3718.
Took them 2 hour and 15 to do rotation multi inspection.
Took them 2 hour and 15 to do rotation multi inspection. Even tho my appointment at 9;00 am. I saw my truck pull in at 10:10am
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback and we apologize for any delays. Thank you for speaking with us directly and we appreciate your understanding. We strive for a timely experience and we should have done better. We appreciate your business and you're welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further concerns.
I have been driving Toyota for years.
I have been driving Toyota for years. One of the reasons is that you have a very good service department.. The work that I had done today was finished on time and my car was nice and clean when I picked it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great customer service.
Great customer service. Alex was very helpful and courteous. I would definitely recommend Toyota to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.
Was excellent , love working with you every time, Steve
Was excellent , love working with you every time, Steve explained to me every detail. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Nate service advisor was very knowledgeable and helpful
Nate service advisor was very knowledgeable and helpful arranging service. He was also very courteous .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!
We have been bringing our vehicles to Ira for 15 years,
We have been bringing our vehicles to Ira for 15 years, and always look for Matt Bunomo who takes good care of us. Great dealership, great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Matt to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!