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Ira Toyota of Danvers

(4,497 reviews)
Visit Ira Toyota of Danvers
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (855) 360-5601 (855) 360-5601
Used (855) 373-3698 (855) 373-3698
Service (978) 338-6428 (978) 338-6428

Reviews

(4,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Toyota of Danvers from DealerRater.

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It’s my good experience with them.

It’s my good experience with them. They are very nice people and good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent service with very reasonable price.

Excellent service with very reasonable price. Took care of my car like his own vehicle. I would definitely recommend this dealership for service. The mechanic provides details of what he has done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Willy, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nice and clean and efficient Matt B professional

Nice and clean and efficient Matt B professional Reviewed all and communication when car was completed Discharging staff polite and responsive Walked me to car All good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Candace, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

Excellent service with professional staff and outstanding

Excellent service with professional staff and outstanding management. Very satisfied with service. I recommend Ira Toyota to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great Sales and Service.

Great Sales and Service. Bought the car I wanted and price was good. Delivered it to my home town in the Central Maine area from Danvers Ma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service I purchased a rav4 l got it next day when

Great service I purchased a rav4 l got it next day when promised. Anthony taveras was my salesman great guy.im very happy with my new rav4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff Anthony to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

Jason was very good.

Jason was very good. He explained everything we needed to do and was consice about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff Jason to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

I had purchased a free oil and tire rotation plan last

I had purchased a free oil and tire rotation plan last visit. They charged me for both this time anyway. I should never have bought that plan rip off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and we apologize this wasn’t processed correctly. Thank you for speaking further with us and glad we were able to resolve this matter. We appreciate your business and understanding. You’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

Consumer response

I received a call and refund, so I guess it was just an honest mistake. Toyota is the best.

Inspection done quickly.

Inspection done quickly. yada yada yada yada etc etc etc etc etc etc etc etc etc etc etc OK OK OK OK OK OK OK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sherman, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Excellent service and communication.

Excellent service and communication. Set up appointment on very short notice. New interior design and workspace for service advisors very well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!