Reviews
Super friendly, quick service, fair price and was super
Super friendly, quick service, fair price and was super clean on the inside. Great to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
We had a great car buying experience and it is all due to
We had a great car buying experience and it is all due to the exceptional service provided by salesman, Sean Leonard. He kept us informed at every stage of the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pamela, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We do hope we can be of assistance in the future. Take care!
We had a great car buying experience at Ira Toyota.
We had a great car buying experience at Ira Toyota. Sean Leonard provided exceptional customer service. The whole process was easy and painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pamela, we sincerely thank you for the positive review, and look forward to seeing you again soon!
This is a fantastic dealership with very good people.
This is a fantastic dealership with very good people. I've recommended Ira Toyota to several people and especially recommended they deal with Edwin Olivio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Went for an oil change and tire rotation.
Went for an oil change and tire rotation. Took exactly 3 hours. Unacceptable to wait this long. Their scheduling leave a lot to be desired.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Service Center At Ira Toyota of Danvers is fantastic.
The Service Center At Ira Toyota of Danvers is fantastic. Knowledgeable and accommodating staff. The coffee center offered to fill the complimentary coffee and everything was exteremely clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please don't hesitate to reach out!
Steve was great and kept me updated throughout the whole
Steve was great and kept me updated throughout the whole process. After talking with Steve I am planning to buy a new tundra in the fall. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Steve here at Ira Toyota of Danvers! If you have any further questions, please don't hesitate to reach out!
I had the pleasure of working with Isaac Ruiz for my used
I had the pleasure of working with Isaac Ruiz for my used car purchase and he went above and beyond to help me with everything. When you go here for sales ask for Isaac.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with Isaac! Feel free to reach out to us if you need anything. Have a wonderful day.
Going in for a simple oil maintenance check should not
Going in for a simple oil maintenance check should not take 4+ hours! Ridiculous! Worst dealer ever. When you go to buy a car, yeah they are all quick and friendly but for maintenance they have you wait at least 4 hours. Not to mention their wifi sucks and their waiting room is over crowded.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback and we apologize for the delay. Thank you for speaking further with us directly and we look forward to seeing you in the future. We recently installed complete upgraded WIFI to best serve operations. We hope to better serve you in the future and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.
Excellent transaction except for 4 hour wait on Sunday
Excellent transaction except for 4 hour wait on Sunday processing paperwork. Other than that everything was fine!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car