Reviews
Mr David Rojas super , explain so clear, every time we
Mr David Rojas super , explain so clear, every time we call for our car service!! Excellent services, excellent costumer!! We are recommending all the time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales staff are great.
Sales staff are great. Service takes 3 hours to do an oil change and they charge $140 to replace air filters. Service pricing is not competitive.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback and we apologize for any concerns. We strive for a timely experience and cost-effective services. We have contacted you directly to further review and hope to connect soon. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.
Went in for warranty service and received a report for
Went in for warranty service and received a report for another car. Not sure what work happened to my car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback and we apologize for any concern. We’re glad to provide further assistance however we’re unable to reference the visit with the information provided. Your satisfaction is important to us and your welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.
They didn’t do their job wasn’t happy with that at all
They didn’t do their job wasn’t happy with that at all they usually do good this Time my door locks don’t work after got Serivce it was fine before then. I called them and told them that they said come on they “”will check “”
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback and we apologize for any workmanship concerns. Thank you for visiting today to resolve the concern and we apologize again for the inconvenience. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you need further assistance.
Fast, competent service.
Fast, competent service. The Ira people make you feel welcome and needed. They know what they’re doing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best dealership handsdown!
Best dealership handsdown! Took care of me and looked out for my interests. Warranty item repaired without questions and i really appreciate that. I?ll be recommending Ira to all my friends and especially coworkers, as we all drive Toyotas.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, thank you so much for your positive comments about Ira Toyota of Danvers! Thanks again for the recommendation, and have an amazing day!
I thought that they were very courteous and helpful but
I thought that they were very courteous and helpful but slow in doing my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been going to Ira since 2003 never had a problem.
I have been going to Ira since 2003 never had a problem.Bruce Bower and the service team did and outstanding job as usual. Thanks Guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Eddie my service rep was great at checking me in quickly,
Eddie my service rep was great at checking me in quickly, getting me a Lyft ride home and keeping me updated on progress. Dealership is pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Tom and Cameron!
Tom and Cameron! You are the best. Tom- your ease in communication and quick ability to investigate and educate on detailed aspects of my vehicle was exemplary customer service and so unbelievably appreciated. Not once did I feel rushed, misunderstood, or lost in translation in what was being relayed. Your candid attitude, kindness, and care were unmatched in comparison to any service experience I?ve had elsewhere. And Cameron! So down to earth, helpful, and informative. Thank you so much for putting my mind at ease in more ways than one and educating me further on my vehicle. A great team! I?ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ashton, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!