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Herb Chambers Volvo Cars Norwood

(1,144 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Volvo Cars Norwood from DealerRater.

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I brought my car in for it's annual maintenance and it

I brought my car in for it's annual maintenance and it was a very positive experience. Everyone I spoke with was very knowledgeable and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff were very attentive, friendly, patient, and

Staff were very attentive, friendly, patient, and thorough through out the process of model selection, lease trade in, finance selection, and purchase. We much appreciated this personal service. ?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher O'Donnell, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Awesome experience all around from the receptionist to

Awesome experience all around from the receptionist to the sales person and manager. All questions were answered promptly, and vehicles car fax report was immediately available.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Constantine Papageorgiou, we really appreciate this positive review! Thanks so much!

Great place to get a new car, great deals.

Great place to get a new car, great deals. Friendly environment , easy dealer to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

I have been doing business with this service team for

I have been doing business with this service team for many years They are great. I am treated with utmost respect by the service team. Colin Ayer?s is the beast!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great rating! We are always happy to help!

Excellent customer service and care.

Excellent customer service and care. Responsive staff and beautiful facility. Everyone was professional and courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did!

I was on a car search with my father that took us to many

I was on a car search with my father that took us to many dealers across New England. Some places had great vehicles but utilized scam type practices (Colonial Jeep of Dartmouth- shout out for raising the more price $3,000 more than advertised) and some were just rude or not the right fit. This dealership is courteous & professional beyond expectations. I can honestly say, doing business here has been a pleasure & I Love my Car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thorough.

Thorough. Accomodating. Took a long time to get an appointment. Staff was helpful and attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We’re glad to hear our team was helpful and attentive. We appreciate your patience with the scheduling process and will continue working to improve appointment availability. - Herb Chambers Volvo Cars Norwood

Paul is the best!

Paul is the best! Paul bird eye view to provide excellent customer service and keep satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shanta, This review means more to our team than you know! Thank you for coming to see us! - Herb Chambers Volvo Cars Norwood

I was welcomed to the dealer I have as listened

I was welcomed to the dealer I have as listened carefully about what I had to say I was explained about the service I was offered coffee and muffins I had to wait for a reasonable amount of time I was explained about what my car needed on the next service and they gave me a detailed paperwork on parts and labor included We will come back Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you felt welcomed and well-informed during your visit! We look forward to seeing you again and providing the same great service! - Herb Chambers Volvo Cars Norwood