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Planet Chrysler Jeep Dodge RAM

(269 reviews)

Reviews

(269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Chrysler Jeep Dodge RAM from DealerRater.

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This was from a few weeks ago but I wanted to express my good luck with your dealership. I had an excellent experience with Planet Jeep Franklin from my very first email through driving home in my new vehicle. The communication was fast, professional, and informative, making the entire process easy and stress-free. Harvey answered all my questions, provided clear information on pricing and the vehicle, and there were no surprises when I arrived at the dealership. Everything was exactly as promised. The staff and Mike were friendly, honest, and respectful throughout the process, and they worked with me to find the right vehicle at a fair price. If you’re looking for a dealership that values great customer service and transparency, I highly recommend Planet Jeep Franklin. It was one of the smoothest car-buying experiences I’ve had.

This was from a few weeks ago but I wanted to express my good luck with your dealership. I had an excellent experience with Planet Jeep Franklin from my very first email through driving home in my new vehicle. The communication was fast, professional, and informative, making the entire process easy and stress-free. Harvey answered all my questions, provided clear information on pricing and the vehicle, and there were no surprises when I arrived at the dealership. Everything was exactly as promised. The staff and Mike were friendly, honest, and respectful throughout the process, and they worked with me to find the right vehicle at a fair price. If you’re looking for a dealership that values great customer service and transparency, I highly recommend Planet Jeep Franklin. It was one of the smoothest car-buying experiences I’ve had.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I highly recommend the service departments at Planet Chrysler Jeep Dodge Ram. I have also been enjoying excellent support from their service department for oil changes, an AC recharge as well as services covered under the warranty I purchased. I will come back to buy my next vehicles here.

I highly recommend the service departments at Planet Chrysler Jeep Dodge Ram. I have also been enjoying excellent support from their service department for oil changes, an AC recharge as well as services covered under the warranty I purchased. I will come back to buy my next vehicles here.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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I highly recommend the sales and service departments at Planet Chrysler Jeep Dodge Ram. I bought my favorite vehicle from them 2 years ago (specifically Dan Aldo as my sales rep). Dan and his sales team are honest, insightful and were very helpful in guiding me toward the best purchase decision for the best advertised price. I have also been enjoying excellent support from their service department for oil changes, an AC recharge as well as services covered under the warranty I purchased. I will come back to buy my next vehicles here.

I highly recommend the sales and service departments at Planet Chrysler Jeep Dodge Ram. I bought my favorite vehicle from them 2 years ago (specifically Dan Aldo as my sales rep). Dan and his sales team are honest, insightful and were very helpful in guiding me toward the best purchase decision for the best advertised price. I have also been enjoying excellent support from their service department for oil changes, an AC recharge as well as services covered under the warranty I purchased. I will come back to buy my next vehicles here.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Out of the 3 Jeep dealers I contacted, only Planet emailed me back quickly and answered my specific questions accurately. They truly wanted my business. I came in the next day and made my purchase.

Out of the 3 Jeep dealers I contacted, only Planet emailed me back quickly and answered my specific questions accurately. They truly wanted my business. I came in the next day and made my purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service! The staff are friendly and very knowledgeable. Would definitely recommend to anyone who is looking for a new car.

Excellent service! The staff are friendly and very knowledgeable. Would definitely recommend to anyone who is looking for a new car.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a great experience at Planet Jeep. The staff was friendly, knowledgeable, and made the entire process easy from start to finish. My salesperson answered all my questions and never made me feel pressured. The financing process was also smooth and clearly explained. I’d definitely recommend Planet Jeep to anyone looking for a hassle-free car buying experience.

I had a great experience at Planet Jeep. The staff was friendly, knowledgeable, and made the entire process easy from start to finish. My salesperson answered all my questions and never made me feel pressured. The financing process was also smooth and clearly explained. I’d definitely recommend Planet Jeep to anyone looking for a hassle-free car buying experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Mike, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day.

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Fantastic dealership with even better employees. They made the entire process easy and helped me get into the best vehicle for me.

Fantastic dealership with even better employees. They made the entire process easy and helped me get into the best vehicle for me.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

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I had a great experience purchasing my Jeep Wrangler from this dealership. The entire process was smooth and stress-free from start to finish. The team was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. They made sure I was comfortable with everything before finalizing the purchase. I absolutely love my Wrangler and couldn’t be happier with the experience. I would definitely recommend this dealership to anyone looking for a new vehicle!

I had a great experience purchasing my Jeep Wrangler from this dealership. The entire process was smooth and stress-free from start to finish. The team was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. They made sure I was comfortable with everything before finalizing the purchase. I absolutely love my Wrangler and couldn’t be happier with the experience. I would definitely recommend this dealership to anyone looking for a new vehicle!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
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Amazing customer service, extremely honest, helpful and friendly!! I have bought my car and have had it serviced from Planet Jeep! everyone from all departments was fantastic! 10/10 recommend!

Amazing customer service, extremely honest, helpful and friendly!! I have bought my car and have had it serviced from Planet Jeep! everyone from all departments was fantastic! 10/10 recommend!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Planet Chrysler Jeep Dodge Ram. Thanks again for the recommendation, and have an amazing day.

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I bought a Grand Jeep Cherokee and had an amazing experience. I continue to have it serviced every year and the service department is also amazing. I will continue to do business with this dealership due to thier exceptional service.

I bought a Grand Jeep Cherokee and had an amazing experience. I continue to have it serviced every year and the service department is also amazing. I will continue to do business with this dealership due to thier exceptional service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

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