Reviews
Tiffany was amazing! She made our experience Pleasant,...
Tiffany was amazing! She made our experience Pleasant, she’s worked quickly, I will recommend her to everyone who is looking to get their next car with Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star review. Tiffany is outstanding. Her clients love her, and we do too! Best, John Morrill, President
Had a routine oil change and tire rotation. Took me...
Had a routine oil change and tire rotation. Took me right away and the wait was not long at all. Have always been pleased with the service department. They take good care of me and my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing about your excellent service visit. We work hard to make sure all the trains run on time! Thanks for your business! Best, John Morrill, President
As great service dept the best drove in from NJ just...
As great service dept the best drove in from NJ just because there the best I highly recommend them to all my friends all professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow! That's a long trip to come see us! We are grateful for your business and loyalty. Best regards, John Morrill, President
Superior service with a fair price on a new truck....
Superior service with a fair price on a new truck. Service people could not have been better and took the time to walk me through the purchase process and the trucks operation. Did not feel rushed even after I purchased the truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, Thank you for your excellent review of your experience purchasing a new truck from us. Every one of our sales guides has a lot of experience doing things the Planet way. We have very little turnover, which means everyone knows what they are doing, and everyone really cares. Thanks for your business. Best, John Morrill, President
Excellent knowledge of product and financial options....
Excellent knowledge of product and financial options. Will definitely recommend to friends and family. Worked well together as a staff to get me in my new keep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, thanks for your review and for recognizing our product and finance knowledge. We have an outstanding team here to serve our customers. Best, John Morrill, President
My family and I always have a positive experience with...
My family and I always have a positive experience with Planet's service department. This was a routine visit or an oil change/tire rotate, but I also asked them to diagnose a radio issue I am having. Although it turns out my Ram needs a new radio, they ordered it promptly and advised me how long the install would be, so I can schedule it at my leisure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob, thanks for your review. I'm sorry your Ram needs a new radio, but I'm happy we were able to address it quickly and competently. Thanks for your trust in us. Best, John Morrill, President
Every time I come here I have a great service experience....
Every time I come here I have a great service experience. They are communicative and quick, and the work is always done completely and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Retired Manager
Excellent professional service and sales staff. Customer service is always excellent and you are treated like family, the facilities are always clean and inviting. The service department is friendly and they have top notch technicians and they are efficient and service quality is also excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car experience
First time buyer at Planet greatest experience I have ever had at a car dealer and so fast no xxxxxxxx and gave me a Awesome Deal and off I went with my new car and the staff was Amazing Thank You A
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love getting my oil changed here!
The staff in the service department are always nice. They always have coupons for oil changes. They have a great waiting area with free Keurig coffee. Oil changes take very little time without an appointment. The reminder for next service was accurate for my driving habits. They recommend 4K miles or 6 months for my next change instead of the standard 3/3 everyone else gives. This shows they are about the customer and not the $.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
