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Liberty Auto Plaza

(737 reviews)
Visit Liberty Auto Plaza
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (866) 808-7060 (866) 808-7060
Used (888) 553-3947 (888) 553-3947
Service (888) 449-2117 (888) 449-2117

Reviews

(737 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Auto Plaza from DealerRater.

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Sales and leasing specialist

My buying process was excellent and the gentleman was outstanding he name was Q he pick me up from my home which made my buying process real easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Classic bait and switch ... Today we went to test drive...

Classic bait and switch ... Today we went to test drive a Kia Telluride. The sticker price and price on the website is $50215. We liked the vehicle and were prepared to take it home. When we asked about leasing vs financing vs paying cash, the salesman needed to “ask his manager”. He came back and explained that, due to high demand, this vehicle is selling for $65595 but he was willing to give us a “deal” and let us have it for $59500. When we advised him we would not pay a penny over MSRP he went and got his manager who explained he could sell it to somebody else today for that price. We told him to go for it. What a waste of time!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

What a horrible dealership

Classic bait and switch ... Today we went to test drive a Kia Telluride. The sticker price and price on the website is $50215. We liked the vehicle and were prepared to take it home. When we asked about leasing vs financing vs paying cash, the salesman needed to “ask his manager”. He came back and explained that, due to high demand, this vehicle is selling for $65595 but he was willing to give us a “deal” and let us have it for $59500. When we advised him we would not pay a penny over MSRP he went and got his manager who explained he could sell it to somebody else today for that price. We told him to go for it. What a waste of Time!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bait and switch

Went in to buy a kicks and of course was told the one I wanted was Just sold ...sorry but we only have 1 left and of course it was the most expensive one they had... interesting that their homepage still shows the kicks I went to see (same stock # )as well as 4 other kicks I noticed when researching..stay away bait and switch happens here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Worst car buying experience. I was there for over 5 hours...

Worst car buying experience. I was there for over 5 hours and still dealing with the after mat of buying Nissan from them. They have yet to register my car with the state. Therefore, I have now own a car that is useless because it cannot be legal driven without a current plate I paid for at the dealership. The salesman was horrible at the time of the purchase and tried to sale me an suv I had already said no to because it was scratched all over the place, when it was supposed to be new. Steve, Ricardo, and Jared were the worst people to deal with. Would never return or recommend. I am now having to sue this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buyer

Que was extremely helpful throughout the entire process buying a car. He made sure I left with the car I fell in love with for the perfect price!! He’s a must if you’re heading to that location to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Q is the man he will take good care of you

Q is the man he will take good care of you He is fast and will do his best to help you . Thanks Q

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy with Ny Experience!

The salesman Q was fantastic. Worked hard to assure we were satisfied with our purchase. All in all a Great Experience! Will definitely recommend him and this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Deal

Q was extremely helpful in executing our used car purchase. It was a smooth and simple process. Max initially helped with the test drive and was a great help. Overall had a great visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long but great dealer

Got the vehicle we wanted but never like the process to buy a car it is so long and so complicated. Wish dealers could simplify the process and paperwork

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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