Reviews
The service team is fantastic.
The service team is fantastic. Patient and knowledgeable! Taking time to explain without pressure!!! Shoutout to Sean, Robert and Nelson!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been coming to the dealership for six years and they
I’ve been coming to the dealership for six years and they have always been very welcoming, friendly good vibes, knowledgeable, courteous, respectable, great experience all the time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert provided a seamless service and kept in contact
Robert provided a seamless service and kept in contact with progress of the repair in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfied with the work done on my Honda Accord each
Very satisfied with the work done on my Honda Accord each time at Herb Chambers Honda of Boston. Service Advisor Sean DaSilva managed the repair of multiple issues on my car this week. He explained the problems and the work that needed to be done for each issue. He made sure that the repairs were completed promptly. I felt that my car was returned to me as soon as possible. I am very thankful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathryn, it's great to hear that Sean and our team took such good care of you and your Honda Accord! Thank you for choosing and trusting Herb Chambers Honda In Boston. We hope to welcome you back for all of your future needs! Safe travels!
Sean desilva, Susan and Tom were absolutely phenomenal.
Sean desilva, Susan and Tom were absolutely phenomenal. They helped get the brakes on my truck situated and fixed in a timely manner and explained what was wrong with them and how they fixed them. They were all super friendly and professional. Highly recommend going to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that you are in good hands with Sean, Susan, and Tom! Thank you for trusting Herb Chambers Honda In Boston with your business and for sharing this feedback. Safe travels!
Everything is always disorganized only reason I go is
Everything is always disorganized only reason I go is because it is close to my house.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com
The customer service rep at the counter helped me find a
The customer service rep at the counter helped me find a battery for my key fob
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our Herb Chambers Honda In Boston team could assist you! Take care and please don't hesitate to reach out if we can be of service again in the future!
Sean who works in the service department always goes
Sean who works in the service department always goes above and beyond. He is professional and gets the job done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't agree more, Margarete! It's wonderful to hear that Sean consistently provides such exceptional service. We'll be sure to pass along your kind words to him. Thank you for choosing Herb Chambers Honda In Boston – we look forward to serving you again in the future!
Sean De Silva saved me again!
Sean De Silva saved me again! The mechanic working on the 30,000 mile service found some very troubling (costly) mechanical issues. Sean proactively coached the mechanic through the issues to success, a huge relief to me and my wallet. In my 64(!) years as a driver and mechanic I never had better service than I get from Sean and Herb Chambers Honda of Boston.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the incredible review, Richard! We're so glad Sean was able to guide the repair process and help resolve a major issue with care and expertise. It means a lot to hear that, in your many years of experience, you’ve found our service to be the best. We truly appreciate your trust in Sean and the Herb Chambers Honda of Boston team!
Jeremy was very east to work.
Jeremy was very east to work. If found the exact vehicle I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patty, we're so glad you found what you were looking for here at Herb Chambers Honda In Boston! Jeremy & the team appreciate your business and hope to see you again in the future!