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2022 state dealer award
View 7 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Boston from DealerRater.

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Great service and an enjoyable experience.

Great service and an enjoyable experience. I would recommend this provider to others. They even delivered the vehicle to my house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear about your positive experience with Acura of Boston! Thank you for the recommendation and enjoy your new vehicle!

Francis was great in service.

Francis was great in service. I was anxious about my CEL but he kept me positive since I use the car for work and very dependent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had my TLX serviced.

I had my TLX serviced. I wanted in a comfortable area. The car was ready in the estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Neal, thanks so much for the 5-star review of Acura of Boston! -Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

​I recently purchased a new SUV from Acura of Boston and

​I recently purchased a new SUV from Acura of Boston and the experience exceeded all expectations. Unlike other pushy dealerships, stepping into Acura of Boston was a breath of fresh air. ​My salesperson, Maksim, was exceptional. He was incredibly knowledgeable, patient, and truly focused on finding the perfect vehicle for my family, not just making a quick sale. The entire process was smooth: the inventory selection was impressive, and the pricing was completely transparent with no hidden fees. Furthermore, the finance portion was handled swiftly and efficiently by Tyla, the Finance Manager. ​It is rare to find a dealership that truly prioritizes the customer's needs. I highly recommend visiting Acura of Boston for your next vehicle purchase. And seriously, ask for Maksim—you won’t regret the five-star service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dolapo, we’re thrilled to hear about your outstanding experience with Maksim, Tyla, and our team at Acura of Boston! Thank you for your recommendation and enjoy the new SUV! Take care! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Francis was very responsive and helpful.

Francis was very responsive and helpful. He was informative and took time to understand my concerns and patient with my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jaye, we are glad to hear Francis was responsive and helpful throughout your visit. We will pass along your kind words to him. Thank you for choosing Acura of Boston! Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Francis provided an excellent service.

Francis provided an excellent service. He was very polite and professional. I would definitely recommend Acura of Boston to service your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Myrna, we are so grateful for your kind words about Francis! We are happy to hear you had a fantastic experience at Acura of Boston and we will see you next time! - Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Jonathan helped me with my new mdx he was great very

Jonathan helped me with my new mdx he was great very friendly and knowledgeable and will buy more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan and the Acura of Boston team are thankful for your support and kind words! We hope to see you again in the future! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Hi , Jonathan helped to close the deal with his

Hi , Jonathan helped to close the deal with his sales leader, and he was helpful in getting things move smoothly. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raghu - Awesome! We are so glad Jonathan and his team made the process easy for you. From all of us at Acura of Boston, congrats and safe travels! -Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Had routine service and had an exceptional encounter with

Had routine service and had an exceptional encounter with Francis. Everything was explained clearly with a smile. Strongly recommend this service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greg, thank you for recommending Francis and the team at Acura of Boston! We are grateful for your business and we hope to see you next time! Safe travels! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Excellent Service.

Excellent Service. Always treated with true professionalism by Peter Mark. Service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, thank you for sharing your feedback about Peter. Your comments have truly made our day. See you next time at Acura of Boston! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com