Reviews
Have used McGee exclusively for years. They treat you like family. Would go anywhere else.
Have used McGee exclusively for years. They treat you like family. Would go anywhere else.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to see your positive review! The McGee Toyota of Hanover team looks forward to your next visit with us. Take care!
I am one of those people who purchase a new car about every 3 years. Over the past 50+ years of car buying, I have experienced many different sales approaches from various dealerships. Some were aggressive and used the hard sell technique trying to get you to purchase a car right then and there. For others, it was the old, “We can’t guarantee the car you want will be here this time tomorrow if you don’t put down a deposit or purchase it today.” McGee Toyota was not one of those dealerships. Right from the start, Peter C. was great to work with. There was no pressure to purchase add-ons, which some dealerships use to pad their profit on each vehicle sold. The whole car buying process at McGee Toyota was quick and easy. Definitely one of the best car buying experiences I have had.
I am one of those people who purchase a new car about every 3 years. Over the past 50+ years of car buying, I have experienced many different sales approaches from various dealerships. Some were aggressive and used the hard sell technique trying to get you to purchase a car right then and there. For others, it was the old, “We can’t guarantee the car you want will be here this time tomorrow if you don’t put down a deposit or purchase it today.” McGee Toyota was not one of those dealerships. Right from the start, Peter C. was great to work with. There was no pressure to purchase add-ons, which some dealerships use to pad their profit on each vehicle sold. The whole car buying process at McGee Toyota was quick and easy. Definitely one of the best car buying experiences I have had.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyal business and for sharing your experience with Peter and the team! We are thrilled to have earned your five stars and your trust! See you again next time at McGee Toyota of Hanover!
Jance was very professional. I usually don’t like waiting at the dealership but Jance made it enjoyable
Jance was very professional. I usually don’t like waiting at the dealership but Jance made it enjoyable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Jance! We’re glad he made your visit enjoyable. See you next time at McGee Toyota of Hanover!
Car was completed at appointment time. Very punctual. I waited and everything was completed in estimated time. Customer Service was excellent. No high pressure trying to upsell. Although it was warranty work, I’m not impressed with hourly labor rates if I need work not covered.
Car was completed at appointment time. Very punctual. I waited and everything was completed in estimated time. Customer Service was excellent. No high pressure trying to upsell. Although it was warranty work, I’m not impressed with hourly labor rates if I need work not covered.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! We're happy to hear our team was punctual and efficient, though we understand your concerns about hourly rates. We appreciate the feedback and hope to see you again at McGee Toyota of Hanover! Safe travels!
AJ has been friendly, polite, and professional each service visit. He has communicated effectively without any sales pressure.
AJ has been friendly, polite, and professional each service visit. He has communicated effectively without any sales pressure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that AJ's professionalism and communication skills stood out to you. Thank you for choosing McGee Toyota of Hanover, and for sharing your experience. We’ll see you at your next visit!
Joe in service is the most knowledgeable and honest advisor. Tells me what I need and what I don’t. I will only see him.
Joe in service is the most knowledgeable and honest advisor. Tells me what I need and what I don’t. I will only see him.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Johnny, we're so pleased to hear that Joe has provided you with such a high level of service. We look forward to serving you again at McGee Toyota of Hanover!
My husband and I came into the dealership looking to buy a car. Mark Quersher took wonderful care of us. He answered all of our questions. He was super professional and kind. Mark went above and beyond and delivered excellent service. Thank you so much Mark!
My husband and I came into the dealership looking to buy a car. Mark Quersher took wonderful care of us. He answered all of our questions. He was super professional and kind. Mark went above and beyond and delivered excellent service. Thank you so much Mark!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Mark provided you and your husband with exceptional service at McGee Toyota of Hanover. We truly appreciate your business and wish you safe travels in your new car!
The staff is very professional and knowledgeable. My car’s service was completed in the time specified.
The staff is very professional and knowledgeable. My car’s service was completed in the time specified.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ed, thank you for choosing McGee Toyota of Hanover! We are glad to hear that our team delivered professional and knowledgeable service, and that everything was completed on time. We appreciate your feedback and look forward to assisting you again in the future!
I tried to buy a car for them but they wouldn't allow me to put a deposit on one that hadn't even arrived. They do a lot of high pressure sales tactics and I ultimately decline to do business with them. SERVICE: I got a 2021 Toyota Corolla SE with a non Toyota dealer and it was covered by Toyota care for 2 years. I always top off the fluids and put good gas and keep timely on repeat necessary maintenance. HOWEVER, over a time I found that this dealership constantly upselled stuff that I didn't need! In fact, they flushed out the HVAC system which didn't need it by the way, and mucked it up. I got sick of this constant upselling and I went to an independent mechanic who's qualified and much happier. Don't do business here they're just looking to soak you even if you're a decent person.
I tried to buy a car for them but they wouldn't allow me to put a deposit on one that hadn't even arrived. They do a lot of high pressure sales tactics and I ultimately decline to do business with them. SERVICE: I got a 2021 Toyota Corolla SE with a non Toyota dealer and it was covered by Toyota care for 2 years. I always top off the fluids and put good gas and keep timely on repeat necessary maintenance. HOWEVER, over a time I found that this dealership constantly upselled stuff that I didn't need! In fact, they flushed out the HVAC system which didn't need it by the way, and mucked it up. I got sick of this constant upselling and I went to an independent mechanic who's qualified and much happier. Don't do business here they're just looking to soak you even if you're a decent person.
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
Paul, I'm truly sorry to hear about your negative experiences with us. We certainly don't aim to pressure or upsell needlessly, so it's dismaying that you felt otherwise. Your feedback is important, and we'll use it to improve our service approach in the future. If there's anything more you'd like to discuss or if you reconsider doing business with us, please contact me. Thank you, Patrick Blake - General Manager - [email protected]
Joe from service was professional and no non-sense about the service of my vehicle. He advised me on my options and helped me make the best decision for me and my family. Would recommend him to everyone.
Joe from service was professional and no non-sense about the service of my vehicle. He advised me on my options and helped me make the best decision for me and my family. Would recommend him to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, thank you for the glowing review! We’re so glad Joe took great care of you. We truly value your business and look forward to working with you again at McGee Toyota of Hanover!