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Premier Chrysler Dodge Jeep RAM Cape Cod

(1,785 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (508) 815-3197 (508) 815-3197
Used (508) 815-3910 (508) 815-3910
Service (508) 815-3202 (508) 815-3202

Reviews

(1,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Chrysler Dodge Jeep RAM Cape Cod from DealerRater.

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Great customer service

Patxi and Andrew were both knowledgeable, friendly and promt with all that needed to be done. They made us feel welcome and at ease. We love our new Jeep. Thank you both, Julie and Aaron Brochu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jule and Aaron, thank you for taking the time to review Team Premier. We appreciate the opportunity to earn your business. We hope you enjoy your new Jeep!

Excellent experience

My experience with Premier Cape Cod was a great one! I felt that they took the time to listen to me and what I was looking for in a vehicle. I felt that I made the decision to buy the car I bought based on the information and vehicle choices provided to me. I never felt any pressure to make a purchase. Also they were very accomadting to my situation of living out of state and helping get the car to me stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Team Premier. We appreciate your feedback and happy to have exceeded your expectations!

Awesome experience

We cannot say enough about our trip to Premier Cape Cod. We weren’t most pleased with the entire experience. We had a gentleman, Kyle Hein who carefully listened to our requirements and filtered out those available cars. In addition, we had specific options we were interested in and he was spot on in his available vehicles, pricing, etc. we didn’t need to purchase a vehicle as we were prepared to seek out other dealers. This gentleman made it worth our visit and we purchased exactly what we were interested in at a fair price. Our interactions with Kyle were stellar. Other members of the team we encountered such as Kendall upon entering the sales area and Andrew were also welcoming and professional. Very welcoming staff. Orhers were also friendly and pleasant. All were efficient and actually our best vehicle purchasing experience by far. We would purchased another Vehicle from Premier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review!

Great customer service.

The entire dealership made the process from test driving to finalizing the deal a pleasure to do business with them. This is the second car I have purchased from Premier dealers and I would highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Awesome to hear that you were so pleased with our service! Thank you for being a great customer!

2 Jeeps and will be back for a 3rd when my lease is up

I have purchased 2 Jeeps from Premier Cape Cod. First a 2012 on loan with bad credit issues. 2 years later for a new lease. Very happy overall with the friendly staff, competitive prices and great service department. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! We appreciate your loyalty and are glad that we have the chance to earn it again and again!

5 stars

All the staff were so friendly and welcoming, Jonathan made buying my first car an enjoyable and exciting experience and kept me updated. They took care of everything for me and are even delivering my new car to me to save me an extra trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Alyssa, so glad to hear that Jonathan was able to make your first car purchase a good experience! Welcome to the Premier family!

Great service, quick in and out

Amazing experience. In and out in an hour. 20,000 mile check up and oil change. Very happy to have purchased a Jeep because the service repairs top notch for standard check ups

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathleen! We take pride in our service department and are happy we can make it an amazing experience for our clients! Thank you for taking the time to give us your thoughts!

Great experience with sales and service department

The professional people at the dealership. It’s a great experience everytime we go there. I recommend them highly for all your vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeffrey! Thank you for taking to time to review our service. We appreciate our customers!

We consider ourselves life-time customers

Since our very first interaction with Premier (we are now on our 3rd Jeep Cherokee from you), we have been treated with integrity, never been pushed beyond our budget, and had unfailingly friendly service. We were slightly nervous this last time, as our long-term sales rep, Ross, has moved onto his semi-retirement dream. However, then we met Leo Laemmle, our new guy, and realize everybody who works there is pretty awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for being long-time customers, we appreciate you more than you know! We do try to staff with the most awesome people!

Overall, a great experience

No pressure. Leo was respectful and honest. My only complaint is a strong perfume odor in both sales and service waiting areas. If this is a deodorizer, please change it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sheri, Thank you so much for your review! I will be sure to check out the strong perfume odor, so sorry that it was overpowering.