Reviews
Happy Days !!!
Premier Cape Cod was actually a pleasure to deal with purchasing a new “used” Jeep for myself. Met with salesperson Rob Dombrowski and could not have been happier with the way my wife and I were treated. Rob placed no pressure on us to purchase. He was professional in all aspects of this transaction. His main concern was to make us as happy as possible with entire process. I met with two other gentlemen who were as pleasant as could be. The GM explained in detail all the options possible and was very informative. The other gentleman explained all the functions of the vehicle. All three were fantastic throughout entire process and I could not be any happier. thank you, Premier!!! Gus O’Brien
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gus! So glad you and your wife had such a great experience! Welcome to the Premier family!
We consider ourselves customers-for-life here.
We are now on our 3rd Jeep Grand Cherokee leased through Premier Cape Cod. We have not had one bad experience there, ever, from the sales floor to the service department. This is obviously a well-managed business because not only is every employee always seemingly in a good mood, but also due the longevity of them remaining there (seen many of the same faces for almost a decade now. That says something! This last time, we were sad to hear (but happy for him) that our original salesman, Russ, had moved on to his semi-retirement dream after climbing the ladder at Premier. We wondered if we just happened to really like and trust him. Well, no worries, as this time we met Leo Laemmle, our news sales rep, and he was just as knowledgable, friendly and concerned with our happiness of purchase as Russ had always been. We also get our vehicle serviced here, and have never had a complaint in that department, either. Friendly, honest, a great stock of vehicles, and just good people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thank you for such a kind and throughout review of Premier Cape Cod! We take customer satisfaction very seriously, and glad that you have had nothing but good experiences! Thank you for being part of our Premier family!
Oil change
Quick and efficient. You pay a little more for the oil change but the service is good and you don’t go in for an oil change as often. Clean and comfortable waiting area too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Julie! Thank you for taking the time to leave us a review. We are happy that you are satisfied with our service!
Used Vehicle purchase review
right from the start Rob D. was inviting and professional and was all the way thru the sale and delivery. There were no unexpected surprises, or haggling which goes on at many dealerships. The vehicle was in excellent condition, they let me take it to my own mechanic to be checked out, and replaced the tires and battery qithout any questions, as my mechanic said they should. The vehicle was clean and ready to go when I got there and they got me a very good loan rate on the used van. Steve D
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Steve! We are glad you had such a positive experience with our sales department and we hope you enjoy that new-to-you van!
First service feedback
Timely, vehicle was brought in for service at scheduled time. Work was done in timely maner. Waiting area was comfortable
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brenton! Thank you for taking the time to leave your review. We are happy that you had a great experience!
Great service
Friendly, prompt, courteous .. have always great experience . Clean and friendly place, always good celection if cofffee, fresh magazines
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lena! From all of us at Premier Cape Cod, we thank you for your business and glad you always have a great experience!
Great experience
Prompt service Excellent work done changing oil, filter and tire rotation. Very clean and well stocked waiting area. Staff was pleasant and accommodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael for your positive review! We strive to give our clients the best possible experience and are glad you felt this way!
Great service
I had a great experience! Very efficient service, friendly staff and area was very clean. I will definitely be returning ‘ Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ross! Thank you for taking the time to leave us a review. We are happy that you are satisfied with our service and look forward to seeing you when you return.
Amazing Experience
From the moment I walked in this experience was different. I worked with Leo and he was so smart and knowledgeable. Best experience I had throughout my car shopping timeline. Would recommend to everyone and I'll definitely be back. Walked away with a brand new Jeep Lease and couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We are so glad that you experience was so positive! We think Leo is awesome too. From all of us at Premier Cape Cod we hope you enjoy that new Jeep and welcome to the family!
Great experience!
I actually went into Premier for scheduled maintenance for my leased 2016 Jeep Patriot. I went to the Sales Department just to look around. Kyle Hein was great. I had a Jeep Compass for about 8 years befo re leasing the Patriot. He had me drive a new Compass and a Cherokee. I was surprised to like driving the Cherokee better. (I had a Cherokee way back but it felt too big for me.) Kyle walked me through the leasing process answering all my questions along the way. I had to bring my Cherokee back for some issues after just two weeks. I wrote a note to Kyle outlining the issues and he has responded to me quickly and seems genuinely interested in getting the problems taken care of promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
