Reviews
I was treated with respect, the wait time was short.
I was treated with respect, the wait time was short. I also got a discount on my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about your recent visit here at Herb Chambers Honda of Seekonk! We appreciate your business and hope we can be of service again in the future!
Very courteous.
Very courteous. Everyone said hello. I was treated with friendly respect. Service was very quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you felt comfortable visiting us, Jerry! We hope you bring your vehicle to us next time you need anything! Thank you! - Herb Chambers Honda of Seekonk
Three times I’ve had services that were not completed but
Three times I’ve had services that were not completed but paid for and had to have vehicle go back in to complete. I had tires installed 12/2021 and a week later my air pressure light came on. Brought car in to fix it, two weeks later light on. Two or three more times still not fixed. I found leak myself, asked that it be fixed. Wasn’t fixed and was told it would cost $63 to fix. Talked to service manager and he brought it back in and fixed it at no cost.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review, Steve. I'm sorry to hear we haven't provided you with a better impression and will make sure this feedback gets addressed with our team so that we can take steps to improve our service moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com
I love the place the staff are very friendly and
I love the place the staff are very friendly and professional Scott is amazing guy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott is amazing and we're glad to hear your experience with them earned us five stars, Biyat! Thank you for being a Herb Chambers Honda of Seekonk customer!
I loved how I was treated when I came in the lot.
I loved how I was treated when I came in the lot. I was greeted with a friendly face and a handshake. James asked each of our names and acknowledged everyone. Then he listened to what I was looking for in a minivan and got me all the information about it. He brought a minvan around let me test drive it and showed me all the features. He never pressured me which I was very pleased by. The whole experience was easy and painless. I would recommend this dealership and Jim to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad James and the team helped you feel at ease buying your minivan! We hope you and your family enjoy the new ride and look forward to working with you again! Thank you for recommending us! - Herb Chambers Honda of Seekonk
roland rodas ,Andy Remigo, and Scott were great on apr
roland rodas ,Andy Remigo, and Scott were great on apr 5th I needed a new inspection sticker and oilchange. They were able to get me in in and get it all done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're so glad Roland, Andy & Scott could assist you with your inspection & oil change and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Honda of Seekonk Team
Brian Gallant were great i had tried to replace a normal
Brian Gallant were great i had tried to replace a normal part on my car and couldnt find the place it went apparently the are two different versions of the part he got the right parts and showed me what the part looks like for next time.Nicholas Paiva did an excellent job of going over my car and replacing my battery Herbchambers has an outstanding team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We appreciate you trusting the Herb Chambers Honda of Seekonk team with your business and are happy to hear that Brain & Nick were so helpful to you. Take care and please don't hesitate to reach out the next time we can be of assistance!
Ronald from service made the experience.
Ronald from service made the experience. Seems like there are always new faces in that department when I come in, but Ronald made my most recent visit exceptional. Assisted with tracing our air conditioning leak and explaining all our options. He seemed to have a deep knowledge of Honda vehicles himself and didn't simply just read off suggested service bulletins from the mechanics to us. Timely communication throughout the process and an all-around employee the dealership should value.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We appreciate you visiting us here at Herb Chambers Honda of Seekonk and are thrilled to hear that Ronald provided you with a truly excellent experience. Take care and please don't hesitate to reach out if we can be of service again in the future!
Great experience with the service department team.
Great experience with the service department team. Service was performed quickly and with minimal wait!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Herb Chambers Honda of Seekonk! We appreciate your kind review and hope we can be of service to you again in the future!
I made an appointment for 230 got in right away Ronald at
I made an appointment for 230 got in right away Ronald at the desk was awesome he not only promptly checked my car in but also took a second to bring me out to my and explain a maintenance button in my touch screen, then I had a coupon and he made sure I could use it on the work I had done ! Great experience!! Thank you again Ronald above and beyond!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're happy to hear Ronald took excellent care of you during your visit and we'll be sure to share this fantastic feedback with him. Take care and please don't hesitate to reach out if our Herb Chambers Honda of Seekonk team can be of service again in the future!
