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Bald Hill Dodge Chrysler Jeep RAM

(210 reviews)
2013 state dealer award
View 3 awards
2013 state dealer award 2013 state dealer award 2013 state dealer award

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bald Hill Dodge Chrysler Jeep RAM from DealerRater.

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2014 grand Cherokee purchase

Great customer service, make car buying fun and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service as always!!

We purchased a 2014 Jeep Cherokee from Lou Ruggieri and as always he was a pleasure to work with. This is the 3rd vehicle we have purchased at Bald Hill Dodge and each experience with Lou has been as great as the first. He is a caring, understanding, accommodating man that genuinely wants you to be satisifed with your purchase. He is friend as opposed to a salesman. Please see Lou for all your vehicle purchases at Bald Hill Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lou and the whole Bald Hill team appreciates your business once again and we look forward to selling you your 4th vehicle in the future.

David, Mike, the manager and all the staff!

David and Mike --I can't thank you enough for the wonderful experience I had with the both of you! No one was "pushy"!! You both are great listeners, patient, survived the test drive, and answered all my questions! I could not have wished for a better experience! Bald Hill should be very proud to have the both of you, as you both are assets to the company - I'll be back for my sunroof from Santa or Mike, now my 2nd Dad!!!' God Bless the great work you both do - you'll be very successful - HONESTY is the key!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, we appreciate your business and let us know if you ever need anything.

Great Experience, No pressure,Highly Recommend.

I purchased a 2013 Dodge Ram 1500 on August 23, 2013 from BALD HILL DODGE and it was one of the best experiences I have had with a dealer ever. My sales perons(Mike Mardo) was extremely professional and a pleasure to do buissness with. Mike made me fell welcome and comfortable to be at the dealer ship. He never pressured me in any way and was very helpful and answered any questions I had. I highly recommened purchasing a vehicle from here, you will not be disappointed. Thank You Mike and BALD HILL DODGE. Matthew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Matthew, thanks for taking the time to review us. We appreciate it. Please let us know if there is ever anything you need and we would love to earn your business again in the future. Enjoy your new Ram truck.

Very good experience

The facility was good. The salesman was great. The buying process was made easy. Everyone was friendly and professional. They had a great and well thought out test drive circuit to experience all types of driving circumstances. The paperwork was straightforward and done quickly. I'd definitely go back for another vehicle and I live over 100 miles away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Rich for the kind words. We would like to thank you once again for your business and look forward to earning your business again in the future.

Pre owned purchase from Lou Ruggieri

If you are going to purchase a car new or pre owned talk to Lou Ruggieri. What s hard worker! He was all and more of what you would like in a sales person. Lou took care of everything from helping out with the credit application, calling the insurance company, getting the car cleaned, filled up with gas and putting on my plates. I was able to leave the dealership same day within a couple of hours including test drive. Finance manager Steve was very nice as well..... No pressure in the box! Also spoke to sales manager as I had some warranty questions which he answered professionally. If you choose Bald Hill for your next ride be sure to ask for Louie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lou and the entire team at Bald Hill Dodge Chrysler Jeep and Ram would like to thank you for your kind words and for your business. We look forward to seeing you in our service department and to earning your business in the future. Thank You

Purchase of a 2013 Jeep Wrangler

I want to thank Charlie, Sam and all of the staff at Baldhill Dodge, Jeep for their excellent customer service, attention to detail and seamless transaction. While my husband was serving in Afghanistan, he contacted Charlie via chat and asked him several questions about the Jeeps in stock. Charlie could've ignored the inquiry, after all, my husband was in Afghanistan. What are the odds of him actually buying a Jeep? After several days of communicating, I went down to the dealership to meet Charlie so he could put a name with the face (emails). We went for a test drive and was very accommodating with his explanations. My husband was not due home for another three weeks, but they held the vehicle for me. Upon return home, the first thing my husband wanted to do was to pick up his first ever brand new dream toy. A Jeep Wrangler with a 2.5 inch lift kit and 35" tires!! It was a surprise to walk into the show room with the Jeep all done, washed, waxed with balloons and a welcome banner hanging from the ceiling. My husband was in shock! Very happy and impressed at the length of service the staff and Baldhill Dodge went through to make his homecoming a great success! We have had a chance to rekindle old friendships and make new ones! Thank you to all who made this possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You are both very welcome! Enjoy your new Jeep!!

great place to buy!

Great place to buy a new car, very attentive and helpful staff! Would recommend this to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the review!

No Pressure and a straight forward process

This is the second car that I purchased from Bald Hill. Mike Mardo is an excellent associate and I purchase based on personal relationship and trust. He has mine and makes it a comfortable process with no pressure. I am a Bald Hill customer because of him. Mike S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Mike. Glad Mike Mardo could make your car buying experience great!

Highly recommend

This is a great place to buy a new car. The staff there is extremely friendly and knowledgeable and made the car buying process very smooth. The sales and finance staff are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad we could help! Thanks so much for the review!