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Reviews
Everything was ok, just don't understand how you bring your car for service and they don't run it thru the car wash quick?
Everything was ok, just don't understand how you bring your car for service and they don't run it thru the car wash quick?
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great people who do their best to satisfy the customer, I would recommend to everyone who is interested in good service.
Great people who do their best to satisfy the customer, I would recommend to everyone who is interested in good service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great people that make understand good customer service, would highly recommend. Kelly and Guardo are exceptional.
Great people that make understand good customer service, would highly recommend. Kelly and Guardo are exceptional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We agreed on thing but unfortunately when i picked up my car they change the agreement
We agreed on thing but unfortunately when i picked up my car they change the agreement
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Ziad, I sincerely apologize for the confusion regarding your car agreement. We do not have an employee named Fernando in service department. Please reach out to our service manager to discuss your issue as we try to meet all customer expectations. Thank you.
Sorry, his name is Roberto
No customer service after purchase Waiting over 3 weeks to get an issue fixed No updates, No phone calls
No customer service after purchase Waiting over 3 weeks to get an issue fixed No updates, No phone calls
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Tracy, I’m truly sorry to hear about the issues you’ve experienced with your new car. It’s disappointing to learn that you’ve been waiting over three weeks without updates.
It was great. Friendly staff. Took me in when my appointment was actually for the next day. Very friendly and kind staff.
It was great. Friendly staff. Took me in when my appointment was actually for the next day. Very friendly and kind staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor was not helpful at all and mentioned several times that I did not purchase the car there. He didn’t seem to care it was there for warranty work. Had the car all day and did not fix a thing just ordered a part that I still haven’t heard about 3 weeks later.
Service advisor was not helpful at all and mentioned several times that I did not purchase the car there. He didn’t seem to care it was there for warranty work. Had the car all day and did not fix a thing just ordered a part that I still haven’t heard about 3 weeks later.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with our service advisor. Your feedback about the lack of support and communication regarding your warranty work is important to us, and I appreciate you bringing it to our attention. We strive for customer-centric service and will address these issues to ensure a more reliable and trustworthy experience in the future. Please feel free to reach out directly so we can assist you further and keep you updated on your part order.
Easy, informative, and caring. They kept me informed the whole time and made it easy.
Easy, informative, and caring. They kept me informed the whole time and made it easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Romesnell, for your wonderful review! We're thrilled to hear that you found our service easy, informative, and caring. Your feedback inspires our team to continue providing reliable and trustworthy support, and we look forward to serving you again soon!
Nice and easy.
They were very knowledgeable, the workers were very kind, and they were able to help me with making the right decision and tried saving me money with offers
They were very knowledgeable, the workers were very kind, and they were able to help me with making the right decision and tried saving me money with offers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
When in with engine problems, and had to have engine replaced. They did a great job
When in with engine problems, and had to have engine replaced. They did a great job
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a great experience with our service and that we could help you with your engine replacement. We look forward to serving you again in the future!